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PJL status codes
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PJL status codes
Introduction
In many of the status readback responses, the status codes listed in this chapter are sent to the host as “CODE = xxxxx,” where each “x” stands for a single digit (0 through 9). For example, if unsolicited status is enabled and the toner runs low, the following message is returned:
@PJL USTATUS DEVICE
CODE=10006
DISPLAY="16 TONER LOW"
ONLINE=TRUE
Table 15, Informational messages, on page 118 shows that code 10006 means “toner low.” Because the string portion of the “DISPLAY=string” is localized, developers should use the “CODE=” value in software programs.
Status code groupings
PJL status codes are grouped as follows. The first two digits indicate a message category.
- Informational messages (10xxx)
- Background paper-loading messages (11xyy)
- Background paper-tray status messages (12xyy)
- Output-bin status messages (15xxy)
- PJL parser errors (20xxx)
- PJL parser warnings (25xxx)
- PJL semantic errors (27xxx)
- Auto-continuable conditions (30xxx)
- PJL-file system errors (32xxx)
- Possible operator intervention conditions (35xxx)
- Operator intervention conditions (40xxx)
- Foreground paper-loading messages (41xyy)
- Jam messages (42xyy)
- Optional (external) paper-handling-device messages (43xyy)
- HP LaserJet 4000/5000 jam messages (44xyy)
- Hardware errors (50xxx)
- Personality errors (55xxx)
The following pages list the status codes in numerical order, by groups. For a complete description of each control-panel-display string, see the user and service manuals for each printer.
Note: All of the messages in the following table are localized. They appear in the language that has been selected for the control panel.
Informational messages (10xxx)
table 15. informational messages
| status code | display string or code meaning |
| 10001 |
00 ready (online) [personality-specific ready message] (online) [pjl rdymsg] (online) 68 ready/service (online) or perform user maintenance or 68 nvram full, settings not saved |
| 10002 |
00 ready (offline) or [personality-specific ready message] (offline) or [pjl rdymsg] (offline) or 68 ready/service (offline). form-feeding printable data in response to a key press |
| 10003 |
02 warming up (or initializing: designjet) |
| 10004 |
05 self test or internal test |
| 10005 |
07 reset, clearing memory |
| 10006 |
16 toner low |
| 10007 |
canceling job |
| 10010 * |
status buffer overflow |
| 10011 |
18 aux io init or 18 aux io nt rdy or 18 mio init or 18 mio not rdy or hp mio1 initializing or hp mio2 initializing or hp mio1 not ready or hp mio2 not ready or hp mio initializing |
| 10013 |
04 self test |
| 10014 |
06 printing test or printing configuration page or internal test, then printing configuration page |
| 10015 |
06 typeface list or printing font list |
| 10016 |
15 engine test |
| 10017 |
06 demo page or printing demo page |
| 10018 |
09 menu reset or resetting menus to defaults |
| 10019 |
09 rst active io or resetting active io |
| 10020 |
09 reset all i/o |
| 10021 |
08 cold reset or restoring factory settings |
| 10022 |
06 config page or printing configuration page |
| 10023 |
processing job or processing job from env feeder or processing job from tray x (x = tray code) |
| 10024 |
press select to formfeed or data received |
| 10025 |
access denied |
| 10026 |
no job to cancel |
| 10027 |
clearing paper path |
| 10028 |
printing error log |
| 10029 |
formfeeding |
| 10030 |
job message: a print job has been received that contains the optional display=”message” token pair that is associated with the pjl job command. |
| 10031 |
engine cleaning |
| 10032 |
unable to process internal page request |
| 10033 |
invalid pin |
| 10034 |
interrupting job |
| 10035 |
resuming job |
| 10036 |
02 warming up (or initializing-designjet) |
| 10200 |
order black toner pages left |
| 10201 |
order cyan toner pages left |
| 10202 |
order magenta toner pages left |
| 10203 |
order yellow toner pages left |
| 10204 |
order image drum |
| 10205 |
order black drum |
| 10206 |
order cyan drum |
| 10207 |
order magenta drum |
| 10208 |
order yellow drum |
| 10209 |
order black toner |
| 10210 |
order cyan toner |
| 10211 |
order magenta toner |
| 10212 |
order yellow toner |
| 10213 |
order transport kit |
| 10214 |
order cleaning kit |
| 10215 |
order transfer kit |
| 10216 |
order fuser kit |
| 10217 |
perform printer maintenance |
| 10218 |
order supplies pages left |
| 10300 |
replace black toner |
| 10301 |
replace cyan toner |
| 10302 |
replace magenta toner |
| 10303 |
replace yellow toner |
| 10304 |
replace image drum |
| 10305 |
replace black drum |
| 10306 |
replace cyan drum |
| 10307 |
replace magenta drum |
| 10308 |
replace yellow drum |
| 10309 |
replace black cartridge |
| 10310 |
replace cyan cartridge |
| 10311 |
replace magenta cartridge |
| 10312 |
replace yellow cartridge |
| 10313 |
replace transport kit |
| 10314 |
replace cleaning kit |
| 10315 |
replace transfer kit |
| 10316 |
replace fuser kit |
| 10317 |
perform printer maintenance |
| 10318 |
replace supplies |
| 10400 |
non-hp supplies in use |
| 10401 |
genuine hp supplies |
| 10402 |
tells the cp that the toner charge that has been developed on the transfer belt needs to be cleared. this message is coupled with the black toner cartridge (or print cartridge) replacement message. when the message is posted, the user is asked to select “yes” or “no” at each door operation for the cleaned post charger pop-up. |
| 10403 |
unsupported genuine hp supplies |
| * when creating software programs for the hp laserjet 4 and 5 printer families, see “printer status readback” in the “hp laserjet 4 and 5 family comments” section in appendix a of the pcl 5 comparison guide. |
Background paper-loading messages (11xyy)
Background paper-loading messages appear when a print-media input source is out of media, but another input source is available and is loaded with the correct paper size. The printer stays online in these situations because it can switch to the other paper source.
Note: Foreground paper-loading messages are sent when no alternative paper sources are loaded with the same paper size. The printer goes offline and waits for someone to load media. See Foreground paper-loading messages (41xyy)
Background paper-loading messages are in the format 11xyy. The following tables list the x and y values for these messages. For example, 11202 is a background paper-loading message that indicates that the user should load the PC tray with letter-size paper.
Table 16. Tray codes for background paper-loading messages
| X = tray code | Tray |
| 0 |
MP tray or Multi-purpose Tray1 or Duplex Tray |
| 1 |
Manual feed |
| 2 |
PC Tray or Upper Cassette or Universal Tray2 |
| 3 |
LC Tray or Lower Cassette or Universal Tray3 |
| 4 |
EE Tray or Envelope Feeder |
| 5 |
Any HCI Tray |
Table 17. Media codes for background paper-loading messages
| YY = media code | Media size |
| 00 |
Unknown Paper |
| 01 |
Unknown Envelope |
| 02 |
Letter Paper |
| 03 |
Legal Paper |
| 04 |
A4 Paper |
| 05 |
Executive Paper |
| 06 |
Ledger Paper |
| 07 |
A3 Paper |
| 08 |
COM10 Envelope |
| 09 |
Monarch Envelope |
| 10 |
C5 Envelope |
| 11 |
DL Envelope |
| 12 |
Japan B4 Paper |
| 13 |
Japan B5 Paper |
| 14 |
B5 Envelope |
| 15 |
Custom Media Paper |
| 16 |
J-Postcard |
| 17 |
J-RoundTrip Postcard |
| 18 |
A5 Paper |
| 19 |
Letter-R Paper |
| 20 |
A4-R Paper |
| 21 |
A5-R Paper |
| 22 |
Japan B5-R Paper |
| 23 |
Exec-R Paper |
| 24 |
A6 Paper |
| 25 |
Foolscap Paper |
| 26 |
Japan B6 Paper |
Background paper-tray status messages (12xyy)
Background paper-tray status messages appear when a tray is open or a tray is lifting. Background paper-tray status messages are in the format 12xyy. The following tables list the x and y values for these messages. For example, 12301 indicates that the lower cassette or tray is open.
Table 18. Tray codes for background paper-tray status messages
| X = tray code | Tray |
| 0 |
MP Tray or Multi-Purpose Tray1 |
| 1 |
Manual Feed |
| 2 |
PC Tray or Upper Cassette or Universal Tray2 |
| 3 |
LC Tray or Lower Cassette or Universal Tray3 |
| 4 |
EE Tray or Envelope Feeder |
| 5 |
Any HCI Tray |
Table 19. Status codes for background paper-tray status messages
| YY = Status code | Tray status |
| 01 |
Tray Open |
| 02 |
Tray Lifting |
Output-bin status messages (15xxy)
Output bin status messages appear when an output bin is full. The messages are in the format 15xxy. The following tables list the x and y values for these messages. For example, 15031 indicates that output bin number 3 is full.
Table 20. Output-bin status messages
| XX = Output bin | Tray |
| 00 - 99 |
Output Bin Number |
Table 21. Status codes for output-bin status messages
| Y = Status code | Tray status |
| 1 |
Output Bin Full |
| 2 |
Output Bin Open |
| 3 |
Output Bin Broken |
PJL parser errors (20xxx)
These status codes denote PJL parser errors. The entire PJL command line is ignored. (Some of the status codes refer to portions of PJL commands such as “command modifiers” and “alphanumeric values.” For a description of the PJL command format, see “Format of PJL Commands” in chapter 2 of the Printer Job Language Technical Reference Manual.)
Table 22. PJL parser errors
| Status code | Display string or code meaning |
| 20001 |
Generic syntax error (entire PJL command ignored) |
| 20002 |
Unsupported command |
| 20004 |
Unsupported personality, system, or I/O port |
| 20005 |
PJL command buffer overflow |
| 20006 |
Illegal character or line has been terminated by the universal exit language (UEL) command |
| 20007 |
<WS> or [<CR>]<LF> missing after closing quotes |
| 20008 |
Invalid character appears in an alphanumeric value |
| 20009 |
Invalid character appears in a numeric value |
| 20010 |
Invalid character at the start of a string, alphanumeric value, or numeric value |
| 20011 |
String is missing closing double-quote character |
| 20012 |
Numeric value starts with a decimal point |
| 20013 |
Numeric value does not contain any digits |
| 20014 |
No alphanumeric value follows the command modifier |
| 20015 |
Option name and equal sign are encountered, but the value field is missing |
| 20016 |
More than one command modifier exists |
| 20017 |
Command modifier is encountered after an option (the command modifier must precede the option) |
| 20018 |
Command is not an alphanumeric value |
| 20019 |
Numeric value is encountered when an alphanumeric value expected |
| 20020 |
String is encountered when an alphanumeric value is expected |
| 20021 |
Unsupported command modifier |
| 20022 |
Command modifier missing |
| 20023 |
Option missing |
| 20024 |
Extra data is received after the option name (used for commands like SET that limit the number of options that are supported) |
| 20025 |
Two decimal points in a numeric value |
| 20026 |
Out of memory |
| 20027 |
White-space before data stashed |
| 20028 |
White-space and a UEL command precede the data |
PJL parser warnings (25xxx)
This group of status codes denote PJL parser warnings, which indicate that part of the PJL command is ignored.
Table 23. PJL parser warnings
| Status code | Display string or code meaning |
| 25001 |
Generic warning error (part of the PJL command ignored) |
| 25002 |
PJL prefix is missing |
| 25003 |
Alphanumeric value is too long |
| 25004 |
String is too long |
| 25005 |
Numeric value is too long |
| 25006 |
Unsupported option name |
| 25007 |
Option name requires a value that is missing |
| 25008 |
Option name requires a value of a different type |
| 25009 |
Option name is received with a value, but this option does not support values |
| 25010 |
Same option name is received more than once |
| 25011 |
Option name has been ignored in response to value underflow or overflow |
| 25012 |
Value for the option experienced data loss as a result of data conversion (value was truncated or rounded) |
| 25013 |
Value for option experienced data loss as a result of the value being out of range; the value that was used was the closest supported limit |
| 25014 |
Value is of the correct type, but is out of range (value was ignored) |
| 25015 |
Integer was expected (obsolete) |
| 25016 |
Option name is received with an alphanumeric value, but this value is not supported |
| 25017 |
String empty, option ignored |
| 25018 |
A UEL command was expected but not found. |
PJL semantic errors (27xxx)
This group of status codes denote PJL semantic errors. As much as possible of the command is is used, depending on the current configuration of the printer.
Table 24. PJL semantic errors
| Status code | Display string or code meaning |
| 27001 |
Generic semantic error. |
| 27002 |
EOJ command is encountered without a previously matching JOB command. An EOJ command does not have a matching JOB command if the number of valid EOJ commands that is received is greater than the number of valid JOB commands received. |
| 27003 |
Password protected—attempted to change NVRAM value when a password is set and the job is not a secure PJL job. |
| 27004 |
Cannot modify the value of a read-only variable. |
| 27005 |
Can only use DEFAULT with this variable; cannot use SET. |
| 27006 |
Attempted to pass a NULL string to a command or command option that requires the string to contain at least one character. |
| 27007 |
Attempted to DEFAULT a variable which can only be SET. |
Auto-continuable conditions (30xxx)
This list describes the set of PJL error codes and the corresponding control-panel-display strings for auto-continuable conditions. If no action is taken, the device automatically continues if auto-continue is set to true (except for when it encounters 30035 and 30036 errors).
Table 25. Auto-continuable conditions
| Status code | Display string or code meaning |
| 30010* |
STATUS BUFFER OVERFLOW |
| 30016 |
20 MEM OVERFLOW or 20 MEMORY OVERFLOW DATA LOST or 20 INSUFFICIENT MEMORY, PRESS GO KEY |
| 30017 |
21 PRINT OVERRUN or 21 PRINT OVERRUN DATA LOST or 21 PAGE TOO COMPLEX |
| 30018 |
40 ERROR or 40.1 HP MIO 1 ERROR or 40.2 HP MIO 2 ERROR or 40 SER IO ERROR |
| 30027 |
22 I/O CONFIG ERROR or 22 SER IO ERROR 22 HP MIO 1 IO ERROR CHECK SETUP or 22 HP MIO 2 IO ERROR CHECK SETUP or 22 PARALLEL IO ERROR CHECK SETUP |
| 30034 |
41.x ERROR or 41.3 PAPER ERROR |
| 30035 |
68 ERROR CHECK CONFIGURATION or 68 NVRAM ERROR, SETTINGS NOT SAVED |
| 30036 |
68 SERVICE or 68 NVRAM FULL CHECK CONFIGURATION or 68 NVRAM ERROR, SETTINGS NOT SAVED |
| 30072 |
49 REMOVE PAGE |
| 30076 |
PERSONALITY MEMORY OVERFLOW/ OUT OF MEMORY |
| 30094 |
41.1 GENERAL MISPRINT ERROR |
| 30095 |
41.2 BEAM DETECT MALFUNCTION |
| 30096 |
41.3 IMPROPER PAPER SIZE or 41.3 UNEXPECTED PAPER SIZE |
| 30097 |
41.4 NO VIDEO SYNC |
| 30098 |
41.5 NOISY VIDEO SYNC REQ SIGNAL |
| 30099 |
INVALID INPUT SOURCE |
| 30100 |
INVALID OUTPUT DESTINATION |
| 30101 |
BINDING AGENT OUT OF SUPPLIES |
| 30102 |
BINDING AGENT MEDIA MISALIGNMENT |
| 30103 |
BINDING AGENT MEDIA CAPACITY EXCEEDED |
| 30104 |
EXTERNAL INPUT DEVICE PAPER PATH ERROR |
| 30105 |
EXTERNAL OUTPUT DEVICE PAPER PATH ERROR |
| 30106 |
EXTERNAL INPUT DEVICE OPERATIONAL ERROR |
| 30107 |
EXTERNAL OUTPUT DEVICE OPERATIONAL ERROR |
| 30108 |
40 HP MIO ERROR, PRESS GO KEY |
| 30109 |
40 BAD SERIAL DATA FORMAT, PRESS GO KEY |
| 30110 |
22 HP MIO ERROR, PRESS GO KEY |
| 30111 |
22 PARALLEL IO ERROR, PRESS GO KEY |
| 30112 |
22 SERIAL IO ERROR, PRESS GO KEY |
| 30113 |
STOPPING CHECK LAST PAGE |
| 30114 |
PRESS SELECT TO CANCEL JOB |
| 30119 |
MEDIA FEED ERROR |
| * If you are creating software programs for the HP LaserJet 4 and 5 printer families, see “Printer Status Readback” in the “HP LaserJet 4 and 5 Printer Family Comments” section in Appendix A of the Printer Job Language Technical Reference Manual. |
PJL file system errors (32xxx)
This list describes the set of error codes for the PJL file system.
Table 26. PJL file system errors
| Status code | Display string or code meaning |
| 32000 |
General error |
| 32001 |
Volume not available |
| 32002 |
Disk full |
| 32003 |
File not found |
| 32004 |
No free file descriptors |
| 32005 |
Invalid number of bytes |
| 32006 |
File already exists |
| 32007 |
Illegal name |
| 32008 |
Cannot delete root |
| 32009 |
File operation attempted on a directory |
| 32010 |
Directory operation attempted on a file |
| 32011 |
Not the same volume |
| 32012 |
Read only |
| 32013 |
Directory full |
| 32014 |
Directory not empty |
| 32015 |
Bad disk |
| 32016 |
No label |
| 32017 |
Invalid parameter |
| 32018 |
No contiguous space |
| 32019 |
Cannot change root |
| 32020 |
File Descriptor obsolete |
| 32021 |
Deleted |
| 32022 |
No block device |
| 32023 |
Bad seek |
| 32024 |
Internal error |
| 32025 |
Write only |
| 32026 |
Write protected |
| 32027 |
No filename |
| 32051 |
End of directory |
| 32052 |
No file system |
| 32053 |
No memory |
| 32054 |
Volume name out of range |
| 32055 |
Bad FS |
| 32056 |
Hardware failure |
| 32064 |
Access denied |
Potential operator intervention conditions (35xxx)
This list describes the set of PJL error codes and the corresponding control-panel display strings for conditions where operator intervention might be required. The message “online” appears and the product continues to operate, possibly with reduced functionality. Data might be lost.
Table 27. Potential operator intervention conditions
| Status code | Display string or code meaning |
| 35028 |
EIO DISK NOT FUNCTIONAL |
| 35029 |
W1 IMAGE ADAPT or IMAGE ASSIST or MEMORY LOW, PAGE SIMPLIFIED |
| 35030 |
WA JOB ALTERED |
| 35031 |
W2 INVALID PERS or REQUESTED LANGUAGE NOT AVAILABLE |
| 35032 |
WL WARNINGS LOST |
| 35037 |
W3 JOB ABORTED or CANCELING JOB or INSUFFICIENT MEMORY, JOB CLEARED |
| 35039 |
W9 JOB 600/LTR |
| 35040 |
W0 JOB 600/A4 |
| 35041 |
W8 JOB 600/OFF |
| 35042* |
W7 JOB 300/LGL |
| 35043* |
W5 JOB 300/LTR |
| 35044* |
W6 JOB 300/A4 |
| 35045* |
W4 JOB 300/OFF |
| 35073 |
WM CHK MEM CNFIG or MEMORY SETTINGS CHANGED |
| 35074 |
WM MEM CNFIG N/A |
| 35075 |
USER MAINTENANCE REQUESTED |
| 35076 |
WM personality MEM FULL or XXXX MEMORY FULL, STORED DATA LOST |
| 35078 |
Entered powersave mode (00 POWERSAVE) or POWERSAVE ON |
| 35081 |
WM JOB 300 |
| 35082 |
WD DISK NOT INIT or Volume 0 NOT INIT (Volume 0 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35083 |
Volume 0 FAILURE (Volume 0 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35084 |
WM JOB 600/LGL |
| 35085 |
WM JOB 600/A3 |
| 35086 |
WM JOB 600/11x17 |
| 35087* |
WM JOB 300/A3 |
| 35088* |
WM JOB 300/11x17 |
| 35115 |
Volume 1 NOT INIT (Volume 1 is not initialized. Volume 1 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35116 |
Volume 1 FAILURE (Volume 1 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35117 |
Volume 2 NOT INIT (Volume 2 is not initialized. Volume 2 is indicated as DISK, FLASH, or RAMDISK, as appropriate.) |
| 35118 |
Volume 2 FAILURE (Volume 2 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35138 |
Unable to mopy job |
| 35139 |
Unable to mopy job |
| 35140 |
Unable to mopy job |
| 35141 |
Unable to store job |
| * For some printers, the WM JOB 300 message (35081) might be used instead. |
Operator intervention conditions (40xxx)
This list describes the set of PJL error codes and the corresponding control-panel display strings for conditions where operator intervention is required. Printing cannot continue until the condition is addressed.
Table 28. Operator intervention conditions
| Status code | Display string or code meaning |
| 40000* |
SLEEP MODE (STANDBY) |
| 40005 |
Cartridge error during align cartridges (or reading setup sheet—Designjet) |
| 40010 |
14 NO EP CART or INSTALL TONER CARTRIDGE or no electrical contact with one or more ink cartridges (Designjet) |
| 40011 |
Using ink cartridges (Designjet) |
| 40013 |
SUPPLY MEMORY ERROR |
| 40019 |
REMOVE PAPER FROM [bin name] |
| 40020 |
NO MICR TONER or INSTALL MICR TONER CARTRIDGE |
| 40021 |
12 PRINTER OPEN or NO EP CART or CLOSE PRINTER COVER (or lower lever or lower window—Designjet) |
| 40022 |
13 PAPER JAM or REMOVE PAPER JAM |
| 40024 |
FE CARTRIDGE |
| 40025 |
Device needs attention |
| 40026 |
PC INSTALL or INSTALL TRAY 2 |
| 40026 |
For ELK BN |
| 40038 |
16 LOW TONER or TONER LOW or TONER LOW, PRESS GO KEY |
| 40039 |
Cartridge authorization status |
| 40046 |
FI INSERT CART |
| 40047 |
FR REMOVE CART |
| 40048 |
[PJL OPMSG] |
| 40049 |
[PJL STMSG] |
| 40050 |
50 SERVICE or 50 FUSER ERROR, CYCLE POWER |
| 40051 |
51 ERROR or 51 PRINTER ERROR, CYCLE POWER |
| 40052 |
52 ERROR or 52 PRINTER ERROR, CYCLE POWER |
| 40053 |
53-xy-zz ERROR |
| 40054 |
54 ERROR |
| 40055 |
55 ERROR |
| 40056 |
56 ERROR |
| 40057 |
57 SERVICE or 57 MOTOR FAILURE, CALL SERVICE |
| 40058 |
58 SERVICE or FAN MOTOR FAILURE, CALL SERVICE |
| 40059 |
59 ERROR |
| 40060 |
60 ERROR |
| 40061 |
61.x SERVICE |
| 40062 |
62.x SERVICE |
| 40063 |
63 SERVICE |
| 40064 |
64 SERVICE or PRINTER ERROR, CYCLE POWER |
| 40065 |
65 SERVICE |
| 40066 |
External paper-handling device failure |
| 40067 |
67 SERVICE |
| 40068 |
69 SERVICE |
| 40069 |
70 ERROR |
| 40070 |
71 ERROR |
| 40071 |
72 SERVICE |
| 40079 |
PRINTER MANUALLY TAKEN OFFLINE or OFFLINE or FORMFEEDING or SERVICE MODE or 00 OFFLINE |
| 40080 |
EE INCOMPATIBLE or LC INCOMPATIBLE |
| 40083 |
FS DISK FAILURE or 311.1.1 DISK FAILURE or Volume 0 FAILURE (Volume 0 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 40089 |
BAD OPTIONAL TRAY CONNECTION |
| 40089 |
For ELK BN |
| 40090 |
INCOMPATIBLE ENVELOPE FEEDER INSTALLED |
| 40091 |
Duplexer cord error |
| 40092 |
81 SERVICE (XXX) |
| 40093 |
REMOVE DUPLEX JAM |
| 40096 |
41.3 UNEXPECTED PAPER SIZE CHECK PAPER IN TRAY |
| 40099 |
56.1 ERROR PRESS SELECT KEY |
| 40100 |
56.2 ERROR PRESS SELECT KEY |
| 40101 |
FINISHER OUT OF BINDING AGENT |
| 40102 |
FINISHER ALIGN ERROR [BIN NAME] |
| 40103 |
FINISH LIMIT REACHED [BIN NAME] |
| 40104 |
INPUT DEVICE FEED PATH OPEN |
| 40105 |
OUTPUT DEVICE DELIVERY PATH OPEN |
| 40106 |
INPUT OPERATION ERROR X.YY |
| 40107 |
OUTPUT OPERATION ERROR X.YY |
| 40108 |
66.xx.yy EXTERNAL DEVICE FAILURE |
| 40116 |
Volume 1 FAILURE (Failure on Volume 1. Volume 1 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 40118 |
Volume 2 FAILURE (Failure on Volume 2. Volume 2 is indicated as DISK, FLASH, or RAMDISK, as appropriate.) |
| 40119 |
PAPER MISFEED |
| 40120 |
Open face-up output bin |
| 40121 |
Cannot duplex closer rear bin |
| 40122 |
Duplexer must be installed |
| 40123 |
Duplexer error, remove duplexer |
| 40124 |
Bad duplexer connection |
| 40128 |
DRUM ERROR REPLACE DRUM KIT |
| 40129 |
DRUM LIFE OUT REPLACE DRUM KIT |
| 40130 |
DRUM LIFE LOW REPLACE DRUM KIT |
| 40131 |
TRANSFER KIT OUT REPLACE KIT |
| 40132 |
TRANSFER KIT LOW REPLACE KIT |
| 40137 |
BAD ENV FEEDER CONNECTION |
| 40141 |
WASTE TONER FULL REPLACE DRUM KIT |
| 40142 |
INSTALL DRUM KIT |
| 40143 |
REINSTALL TRANSFER BELT |
| 40144 |
PRESS GO TO PRINT PRESS SELECT TO CHANGE TONER |
| 40145 |
73 service error |
| 40146 |
41.5 UNEXPECTED PAPER TYPE CHECK PAPER IN TRAY |
| 40150 |
Cartridge low |
| 40151 |
Toner cartridge out |
| 40152 |
Drum cartridge out |
| 40158 |
10.xx.yy SUPPLY MEMORY ERROR |
| 40200 |
ORDER BLACK TONER |
| 40201 |
ORDER CYAN TONER |
| 40202 |
ORDER MAGENTA TONER |
| 40203 |
ORDER YELLOW TONER |
| 40204 |
ORDER IMAGE DRUM |
| 40205 |
ORDER BLACK DRUM |
| 40206 |
ORDER CYAN DRUM |
| 40207 |
ORDER MAGENTA DRUM |
| 40208 |
ORDER YELLOW DRUM |
| 40209 |
ORDER BLACK TONER |
| 40210 |
ORDER CYAN TONER |
| 40211 |
ORDER MAGENTA TONER |
| 40212 |
ORDER YELLOW TONER |
| 40213 |
ORDER TRANSPORT KIT |
| 40214 |
ORDER CLEANING KIT |
| 40215 |
ORDER TRANFER KIT |
| 40216 |
ORDER FUSER KIT |
| 40217 |
PERFORM PRINTER MAINTENANCE |
| 40218 |
ORDER SUPPLIES PAGES LEFT |
| 40300 |
REPLACE BLACK TONER |
| 40301 |
REPLACE CYAN TONER |
| 40302 |
REPLACE MAGENTA TONER |
| 40303 |
REPLACE YELLOW TONER |
| 40304 |
REPLACE IMAGE DRUM |
| 40305 |
REPLACE BLACK DRUM |
| 40306 |
REPLACE CYAN DRUM |
| 40307 |
REPLACE MAGENTA DRUM |
| 40308 |
REPLACE YELLOW DRUM |
| 40309 |
REPLACE BLACK CARTRIDGE |
| 40310 |
REPLACE CYAN CARTRIDGE |
| 40311 |
REPLACE MAGENTA CARTRIDGE |
| 40312 |
REPLACE YELLOW CARTRIDGE |
| 40313 |
REPLACE TRANSPORT KIT |
| 40314 |
REPLACE CLEANING KIT |
| 40315 |
REPLACE TRANFER KIT |
| 40316 |
REPLACE FUSER KIT |
| 40317 |
PERFORM PRINTER MAINTENANCE |
| 40318 |
REPLACE SUPPLIES |
| 40400 |
INSTALL BLACK TONER |
| 40401 |
INSTALL CYAN TONER |
| 40402 |
INSTALL MAGENTA TONER |
| 40403 |
INSTALL YELLOW TONER |
| 40404 |
INSTALL IMAGE DRUM |
| 40405 |
INSTALL BLACK DRUM |
| 40406 |
INSTALL CYAN DRUM |
| 40407 |
INSTALL MAGENTA DRUM |
| 40408 |
INSTALL YELLOW DRUM |
| 40409 |
INSTALL BLACK CARTRIDGE |
| 40410 |
INSTALL CYAN CARTRIDGE |
| 40411 |
INSTALL MAGENTA CARTRIDGE |
| 40412 |
INSTALL YELLOW CARTRIDGE |
| 40413 |
INSTALL TRANSPORT KIT |
| 40414 |
INSTALL CLEANING KIT |
| 40415 |
INSTALL TRANFER KIT |
| 40416 |
INSTALL FUSER KIT |
| 40417 |
PERFORM PRINTER MAINTENANCE |
| 40418 |
INSTALL SUPPLIES |
| 40500 |
INSTALL BLACK TONER |
| 40501 |
INSTALL CYAN TONER |
| 40502 |
INSTALL MAGENTA TONER |
| 40503 |
INSTALL YELLOW TONER |
| 40504 |
INSTALL IMAGE DRUM |
| 40505 |
INSTALL BLACK DRUM |
| 40506 |
INSTALL CYAN DRUM |
| 40507 |
INSTALL MAGENTA DRUM |
| 40508 |
INSTALL YELLOW DRUM |
| 40509 |
INSTALL BLACK CARTRIDGE |
| 40510 |
INSTALL CYAN CARTRIDGE |
| 40511 |
INSTALL MAGENTA CARTRIDGE |
| 40512 |
INSTALL YELLOW CARTRIDGE |
| 40513 |
INSTALL TRANSPORT KIT |
| 40514 |
INSTALL CLEANING KIT |
| 40515 |
INSTALL TRANFER KIT |
| 40516 |
INSTALL FUSER KIT |
| 40517 |
PERFORM PRINTER MAINTENANCE |
| 40518 |
INSTALL SUPPLIES |
| 40600 |
INSTALL BLACK TONER |
| 4060 |
INSTALL CYAN TONER |
| 406 |
INSTALL MAGENTA TONER |
| 406 |
INSTALL YELLOW TONER |
| 4060 |
INSTALL IMAGE DRUM |
| 406 |
INSTALL BLACK DRUM |
| 4060 |
INSTALL CYAN DRUM |
| 406 |
INSTALL MAGENTA DRUM |
| 406 |
INSTALL YELLOW DRUM |
| 406 |
INSTALL BLACK CARTRIDGE |
| 406 |
INSTALL CYAN CARTRIDGE |
| 406 |
INSTALL MAGENTA CARTRIDGE |
| 406 |
INSTALL YELLOW CARTRIDGE |
| 40613 |
INSTALL TRANSPORT KIT |
| 40614 |
INSTALL CLEANING KIT |
| 40615 |
INSTALL TRANFER KIT |
| 40616 |
INSTALL FUSER KIT |
| 40617 |
PERFORM PRINTER MAINTENANCE |
| 40618 |
INSTALL SUPPLIES |
| 40700 |
NON-HP Cartridge Installed |
| 40701 |
T2 Roller missing |
| 40702 |
Croller out |
| 40703 |
Croller missing |
| 40704 |
REMOVE SEALING TAPE |
| 40705 |
E-label cartridge error |
| 40800 |
ORDER BLACK TONER DAYS LEFT |
| 40801 |
ORDER CYAN TONER DAYS LEFT |
| 40802 |
ORDER MAGENTA TONER DAYS LEFT |
| 40803 |
ORDER YELLOW TONER DAYS LEFT |
| 40804 |
ORDER BLACK CARTRIDGE DAYS LEFT |
| 40805 |
ORDER CYAN CARTRIDGE DAYS LEFT |
| 40806 |
ORDER MAGENTA CARTRIDGE DAYS LEFT |
| 40807 |
ORDER YELLOW CARTRIDGE DAYS LEFT |
| 40808 |
ORDER SUPPLIES DAYS LEFT |
| 40900 |
REPLACE BLACK TONER |
| 40901 |
REPLACE CYAN TONER |
| 40902 |
REPLACE MAGENTA TONER |
| 40903 |
REPLACE YELLOW TONER |
| 40904 |
REPLACE BLACK CARTRIDGE |
| 40905 |
REPLACE CYAN CARTRIDGE |
| 40906 |
REPLACE MAGENTA CARTRIDGE |
| 40907 |
REPLACE YELLOW CARTRIDGE |
| 40908 |
REPLACE SUPPLIES |
| * This is not an error. The printer is waiting for data. |
Foreground paper-loading messages (41xyy)
Foreground paper-loading messages are sent when one of the print-media input sources is out of media and no other input source is available that is loaded with the correct paper size. When this occurs, the printer goes offline until someone loads paper.
The messages are in the format 41xyy. The following tables list the X and Y values for these messages. For example, 41303 is a foreground paper-loading message that indicates that the user should load the LC tray with legal-size paper.
Table 29. Tray codes for foreground paper-loading messages
| X = tray code | Tray |
| 0 |
Multi-Purpose Tray or Envelope Tray |
| 1 |
Manual Feed |
| 2 |
PC Tray or Universal Tray2 |
| 3 |
LC Tray or Universal Tray3 |
| 4 |
EE Tray or Envelope Feeder |
| 5 |
Any HCI Tray |
| 9 |
All Trays Empty |
Table 30. Media codes for foreground paper-loading messages
| YY = media= media code | Media size |
| 00 |
Unknown Paper |
| 01 |
Unknown Envelope |
| 02 |
Letter Paper |
| 03 |
Legal Paper |
| 04 |
A4 Paper |
| 05 |
Executive Paper |
| 06 |
Ledger Paper |
| 07 |
A3 Paper |
| 08 |
COM10 Envelope |
| 09 |
Monarch Envelope |
| 10 |
C5 Envelope |
| 11 |
DL Envelope |
| 12 |
Japan B4 Paper |
| 13 |
Japan B5 Paper |
| 14 |
B5 Envelope |
| 15 |
Custom Media Paper |
| 16 |
J-Postcard (or JB4 paper—HP LaserJet 6P, HP LaserJet 2100) |
| 17 |
J-Round-trip Postcard (or JB5 paper— HP LaserJet 6P, HP LaserJet 2100) |
| 18 |
A5 Paper (or JPostcard—HP LaserJet 6P |
| 19 |
Letter-R Paper (or JDoublePostCard— HP LaserJet 6P, HP LaserJet 2100) |
| 20 |
A4-R Paper (or A5 Paper—HP LaserJet 6P, HP LaserJet 2100) |
| 21 |
A5-R Paper |
| 22 |
Japan B5-R Paper |
| 23 |
Exec-R Paper |
| 24 |
A6 Paper |
| 25 |
Foolscap Paper |
| 26 |
Japan B6 Paper |
Jam messages (LaserJet 5Si/5SiMx only) (42xyy)
These messages are in the format 42xyy, where x is the number of jammed pages that need to be cleared and yy is the location of the jam that was detected. The following table lists the y values for these messages. For example, 42203 indicates that two pages are jammed in the fuser output.
Table 31. Jam messages
| Y = Jam location | Tray |
| 00 |
Non-specific jam |
| 01 |
Paper feed 1, paper-late jam |
| 02 |
Paper feed 2, paper-late jam |
| 03 |
Fuser output, paper-late jam |
| 04 |
Fuser output, paper-stopped jam |
| 05 |
Face down output, paper-late jam |
| 06 |
Face down output, paper-stopped jam |
| 07 |
2-Sided turnaround, paper-late jam |
| 08 |
2-Sided turnaround, paper-stopped jam |
| 09 |
2-Sided path, paper-late jam |
| 10 |
2-Sided path, paper-stopped jam |
| 11 |
External input device paper jam |
| 12 |
External output device paper jam |
| 13 |
Fuser accordion jam |
| 14 |
Fuser accordion jam |
| 15 |
Printer could not auto-eject page |
Optional (external) paper-handling device messages (43xyy)
This category contains error messages that are related to any optional external paper-handling devices.
The messages are in the format 43xyy, where x is the number of the paper-handling device and yy is the error code.
Table 32. Optional (external) paper-handling device messages
| x = Device | Paper handling device |
| 1 |
First device attached to PHC |
| 2 |
Second device attached to PHC |
| 3 |
Third device attached to PHC |
| 4 |
Fourth device attached to PHC |
| 5 |
Fifth device attached to PHC |
Table 33. Optional (external) paper-handling device messages
| yy = Code | Error code |
| 01 |
Unable to communicate with the PHC |
| 02 |
Out of sequence packet |
| 03 |
Bad transaction |
| 04 |
Invalid status bits |
| 05 |
Invalid status code |
| 06 |
Invalid device specified |
| 07 |
Invalid tray specified |
| 08 |
Invalid bin specified |
| 09 |
Invalid number of special purpose bytes |
| 10 |
Invalid number of NVEE bytes |
| 11 |
General PHC malfunction |
| 12 |
Bad PHC RAM |
| 13 |
PHC ROM checksum error |
| 14 |
Faulty PHC FIFO |
| 15 |
PHC cannot communicate with device(s) |
| 16 |
PHC never ready during initialization |
| 17 |
FIFO empty when expecting data |
| 18 |
FIFO full when tray to send data |
| 19 |
Invalid page ACK (formatter not expecting a page ACK) |
| 20 |
Page ACK timeout |
| 21 |
Inconsistent paper size |
| 22 |
Wrong page ACK |
| 23 |
Device(s) never ready during installation |
| 24 |
Negative ACK of ready tray |
LaserJet 4000 / 5000 series jam messages (44xyy)
This category contains unsolicited status error messages that relate to jams (for the HP LaserJet 4000 and 5000 series printers only). The messages are in the format 44xyy, where x is the number of sheets in the printer, and yy is the location of the jammed sheet.
Table 34. HP LaserJet 4000 and 5000 series jam messages
| x | Description |
| 0 – 9 |
Number of jammed sheets |
Table 35. Jam location codes for HP LaserJet 4000 and 5000 series jam messages
| yy | Jam location |
| 00 |
Paper jam in unknown location |
| 01 |
Paper jam in the paper input area |
| 02 |
Paper jam in the paper output area (may need to open rear door of printer) |
| 03 |
Paper jam underneath the top cover. Remove toner cartridge to clear. |
| 04 |
Paper jam in the duplexer |
| 05 |
Paper jam in the duplex front cover area |
| 06 |
Paper jam in the face down output area |
| 07 |
Paper jam in the front door area |
| 08 |
Paper jam in the left door area |
| 09 |
Paper jam in the right door area |
| 10 |
Paper jam in the transfer belt area |
| 11 |
Paper jam in the fuser area |
| 12 |
Paper jam in the top bin area |
| 13 |
Paper jam in the tray 1 area |
| 14 |
Paper jam in the tray x area |
| 15 |
Paper jam in the paper path |
| 16 |
Paper jam in the duplex path |
| 17 |
Paper jam in the top cover area |
| 18 |
Paper jam in the open door |
| 19 |
Paper jam in the lower right door area |
| 20 |
Paper jam in the upper left door area |
Auto-continuable conditions (30xxx)
This list describes the set of PJL error codes and the corresponding control-panel-display strings for auto-continuable conditions. If no action is taken, the device automatically continues if auto-continue is set to true (except for when it encounters 30035 and 30036 errors).
Table 25. Auto-continuable conditions
| Status code | Display string or code meaning |
| 30010* |
STATUS BUFFER OVERFLOW |
| 30016 |
20 MEM OVERFLOW or 20 MEMORY OVERFLOW DATA LOST or 20 INSUFFICIENT MEMORY, PRESS GO KEY |
| 30017 |
21 PRINT OVERRUN or 21 PRINT OVERRUN DATA LOST or 21 PAGE TOO COMPLEX |
| 30018 |
40 ERROR or 40.1 HP MIO 1 ERROR or 40.2 HP MIO 2 ERROR or 40 SER IO ERROR |
| 30027 |
22 I/O CONFIG ERROR or 22 SER IO ERROR 22 HP MIO 1 IO ERROR CHECK SETUP or 22 HP MIO 2 IO ERROR CHECK SETUP or 22 PARALLEL IO ERROR CHECK SETUP |
| 30034 |
41.x ERROR or 41.3 PAPER ERROR |
| 30035 |
68 ERROR CHECK CONFIGURATION or 68 NVRAM ERROR, SETTINGS NOT SAVED |
| 30036 |
68 SERVICE or 68 NVRAM FULL CHECK CONFIGURATION or 68 NVRAM ERROR, SETTINGS NOT SAVED |
| 30072 |
49 REMOVE PAGE |
| 30076 |
PERSONALITY MEMORY OVERFLOW/ OUT OF MEMORY |
| 30094 |
41.1 GENERAL MISPRINT ERROR |
| 30095 |
41.2 BEAM DETECT MALFUNCTION |
| 30096 |
41.3 IMPROPER PAPER SIZE or 41.3 UNEXPECTED PAPER SIZE |
| 30097 |
41.4 NO VIDEO SYNC |
| 30098 |
41.5 NOISY VIDEO SYNC REQ SIGNAL |
| 30099 |
INVALID INPUT SOURCE |
| 30100 |
INVALID OUTPUT DESTINATION |
| 30101 |
BINDING AGENT OUT OF SUPPLIES |
| 30102 |
BINDING AGENT MEDIA MISALIGNMENT |
| 30103 |
BINDING AGENT MEDIA CAPACITY EXCEEDED |
| 30104 |
EXTERNAL INPUT DEVICE PAPER PATH ERROR |
| 30105 |
EXTERNAL OUTPUT DEVICE PAPER PATH ERROR |
| 30106 |
EXTERNAL INPUT DEVICE OPERATIONAL ERROR |
| 30107 |
EXTERNAL OUTPUT DEVICE OPERATIONAL ERROR |
| 30108 |
40 HP MIO ERROR, PRESS GO KEY |
| 30109 |
40 BAD SERIAL DATA FORMAT, PRESS GO KEY |
| 30110 |
22 HP MIO ERROR, PRESS GO KEY |
| 30111 |
22 PARALLEL IO ERROR, PRESS GO KEY |
| 30112 |
22 SERIAL IO ERROR, PRESS GO KEY |
| 30113 |
STOPPING CHECK LAST PAGE |
| 30114 |
PRESS SELECT TO CANCEL JOB |
| 30119 |
MEDIA FEED ERROR |
| * If you are creating software programs for the HP LaserJet 4 and 5 printer families, see “Printer Status Readback” in the “HP LaserJet 4 and 5 Printer Family Comments” section in Appendix A of the Printer Job Language Technical Reference Manual. |
PJL file system errors (32xxx)
This list describes the set of error codes for the PJL file system.
Table 26. PJL file system errors
| Status code | Display string or code meaning |
| 32000 |
General error |
| 32001 |
Volume not available |
| 32002 |
Disk full |
| 32003 |
File not found |
| 32004 |
No free file descriptors |
| 32005 |
Invalid number of bytes |
| 32006 |
File already exists |
| 32007 |
Illegal name |
| 32008 |
Cannot delete root |
| 32009 |
File operation attempted on a directory |
| 32010 |
Directory operation attempted on a file |
| 32011 |
Not the same volume |
| 32012 |
Read only |
| 32013 |
Directory full |
| 32014 |
Directory not empty |
| 32015 |
Bad disk |
| 32016 |
No label |
| 32017 |
Invalid parameter |
| 32018 |
No contiguous space |
| 32019 |
Cannot change root |
| 32020 |
File Descriptor obsolete |
| 32021 |
Deleted |
| 32022 |
No block device |
| 32023 |
Bad seek |
| 32024 |
Internal error |
| 32025 |
Write only |
| 32026 |
Write protected |
| 32027 |
No filename |
| 32051 |
End of directory |
| 32052 |
No file system |
| 32053 |
No memory |
| 32054 |
Volume name out of range |
| 32055 |
Bad FS |
| 32056 |
Hardware failure |
| 32064 |
Access denied |
Potential operator intervention conditions (35xxx)
This list describes the set of PJL error codes and the corresponding control-panel display strings for conditions where operator intervention might be required. The message “online” appears and the product continues to operate, possibly with reduced functionality. Data might be lost.
Table 27. Potential operator intervention conditions
| Status code | Display string or code meaning |
| 35028 |
EIO DISK NOT FUNCTIONAL |
| 35029 |
W1 IMAGE ADAPT or IMAGE ASSIST or MEMORY LOW, PAGE SIMPLIFIED |
| 35030 |
WA JOB ALTERED |
| 35031 |
W2 INVALID PERS or REQUESTED LANGUAGE NOT AVAILABLE |
| 35032 |
WL WARNINGS LOST |
| 35037 |
W3 JOB ABORTED or CANCELING JOB or INSUFFICIENT MEMORY, JOB CLEARED |
| 35039 |
W9 JOB 600/LTR |
| 35040 |
W0 JOB 600/A4 |
| 35041 |
W8 JOB 600/OFF |
| 35042* |
W7 JOB 300/LGL |
| 35043* |
W5 JOB 300/LTR |
| 35044* |
W6 JOB 300/A4 |
| 35045* |
W4 JOB 300/OFF |
| 35073 |
WM CHK MEM CNFIG or MEMORY SETTINGS CHANGED |
| 35074 |
WM MEM CNFIG N/A |
| 35075 |
USER MAINTENANCE REQUESTED |
| 35076 |
WM personality MEM FULL or XXXX MEMORY FULL, STORED DATA LOST |
| 35078 |
Entered powersave mode (00 POWERSAVE) or POWERSAVE ON |
| 35081 |
WM JOB 300 |
| 35082 |
WD DISK NOT INIT or Volume 0 NOT INIT (Volume 0 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35083 |
Volume 0 FAILURE (Volume 0 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35084 |
WM JOB 600/LGL |
| 35085 |
WM JOB 600/A3 |
| 35086 |
WM JOB 600/11x17 |
| 35087* |
WM JOB 300/A3 |
| 35088* |
WM JOB 300/11x17 |
| 35115 |
Volume 1 NOT INIT (Volume 1 is not initialized. Volume 1 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35116 |
Volume 1 FAILURE (Volume 1 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35117 |
Volume 2 NOT INIT (Volume 2 is not initialized. Volume 2 is indicated as DISK, FLASH, or RAMDISK, as appropriate.) |
| 35118 |
Volume 2 FAILURE (Volume 2 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35138 |
Unable to mopy job |
| 35139 |
Unable to mopy job |
| 35140 |
Unable to mopy job |
| 35141 |
Unable to store job |
| * For some printers, the WM JOB 300 message (35081) might be used instead. |
Operator intervention conditions (40xxx)
This list describes the set of PJL error codes and the corresponding control-panel display strings for conditions where operator intervention is required. Printing cannot continue until the condition is addressed.
Table 28. Operator intervention conditions
| Status code | Display string or code meaning |
| 40000* |
SLEEP MODE (STANDBY) |
| 40005 |
Cartridge error during align cartridges (or reading setup sheet—Designjet) |
| 40010 |
14 NO EP CART or INSTALL TONER CARTRIDGE or no electrical contact with one or more ink cartridges (Designjet) |
| 40011 |
Using ink cartridges (Designjet) |
| 40013 |
SUPPLY MEMORY ERROR |
| 40019 |
REMOVE PAPER FROM [bin name] |
| 40020 |
NO MICR TONER or INSTALL MICR TONER CARTRIDGE |
| 40021 |
12 PRINTER OPEN or NO EP CART or CLOSE PRINTER COVER (or lower lever or lower window—Designjet) |
| 40022 |
13 PAPER JAM or REMOVE PAPER JAM |
| 40024 |
FE CARTRIDGE |
| 40025 |
Device needs attention |
| 40026 |
PC INSTALL or INSTALL TRAY 2 |
| 40026 |
For ELK BN |
| 40038 |
16 LOW TONER or TONER LOW or TONER LOW, PRESS GO KEY |
| 40039 |
Cartridge authorization status |
| 40046 |
FI INSERT CART |
| 40047 |
FR REMOVE CART |
| 40048 |
[PJL OPMSG] |
| 40049 |
[PJL STMSG] |
| 40050 |
50 SERVICE or 50 FUSER ERROR, CYCLE POWER |
| 40051 |
51 ERROR or 51 PRINTER ERROR, CYCLE POWER |
| 40052 |
52 ERROR or 52 PRINTER ERROR, CYCLE POWER |
| 40053 |
53-xy-zz ERROR |
| 40054 |
54 ERROR |
| 40055 |
55 ERROR |
| 40056 |
56 ERROR |
| 40057 |
57 SERVICE or 57 MOTOR FAILURE, CALL SERVICE |
| 40058 |
58 SERVICE or FAN MOTOR FAILURE, CALL SERVICE |
| 40059 |
59 ERROR |
| 40060 |
60 ERROR |
| 40061 |
61.x SERVICE |
| 40062 |
62.x SERVICE |
| 40063 |
63 SERVICE |
| 40064 |
64 SERVICE or PRINTER ERROR, CYCLE POWER |
| 40065 |
65 SERVICE |
| 40066 |
External paper-handling device failure |
| 40067 |
67 SERVICE |
| 40068 |
69 SERVICE |
| 40069 |
70 ERROR |
| 40070 |
71 ERROR |
| 40071 |
72 SERVICE |
| 40079 |
PRINTER MANUALLY TAKEN OFFLINE or OFFLINE or FORMFEEDING or SERVICE MODE or 00 OFFLINE |
| 40080 |
EE INCOMPATIBLE or LC INCOMPATIBLE |
| 40083 |
FS DISK FAILURE or 311.1.1 DISK FAILURE or Volume 0 FAILURE (Volume 0 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 40089 |
BAD OPTIONAL TRAY CONNECTION |
| 40089 |
For ELK BN |
| 40090 |
INCOMPATIBLE ENVELOPE FEEDER INSTALLED |
| 40091 |
Duplexer cord error |
| 40092 |
81 SERVICE (XXX) |
| 40093 |
REMOVE DUPLEX JAM |
| 40096 |
41.3 UNEXPECTED PAPER SIZE CHECK PAPER IN TRAY |
| 40099 |
56.1 ERROR PRESS SELECT KEY |
| 40100 |
56.2 ERROR PRESS SELECT KEY |
| 40101 |
FINISHER OUT OF BINDING AGENT |
| 40102 |
FINISHER ALIGN ERROR [BIN NAME] |
| 40103 |
FINISH LIMIT REACHED [BIN NAME] |
| 40104 |
INPUT DEVICE FEED PATH OPEN |
| 40105 |
OUTPUT DEVICE DELIVERY PATH OPEN |
| 40106 |
INPUT OPERATION ERROR X.YY |
| 40107 |
OUTPUT OPERATION ERROR X.YY |
| 40108 |
66.xx.yy EXTERNAL DEVICE FAILURE |
| 40116 |
Volume 1 FAILURE (Failure on Volume 1. Volume 1 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 40118 |
Volume 2 FAILURE (Failure on Volume 2. Volume 2 is indicated as DISK, FLASH, or RAMDISK, as appropriate.) |
| 40119 |
PAPER MISFEED |
| 40120 |
Open face-up output bin |
| 40121 |
Cannot duplex closer rear bin |
| 40122 |
Duplexer must be installed |
| 40123 |
Duplexer error, remove duplexer |
| 40124 |
Bad duplexer connection |
| 40128 |
DRUM ERROR REPLACE DRUM KIT |
| 40129 |
DRUM LIFE OUT REPLACE DRUM KIT |
| 40130 |
DRUM LIFE LOW REPLACE DRUM KIT |
| 40131 |
TRANSFER KIT OUT REPLACE KIT |
| 40132 |
TRANSFER KIT LOW REPLACE KIT |
| 40137 |
BAD ENV FEEDER CONNECTION |
| 40141 |
WASTE TONER FULL REPLACE DRUM KIT |
| 40142 |
INSTALL DRUM KIT |
| 40143 |
REINSTALL TRANSFER BELT |
| 40144 |
PRESS GO TO PRINT PRESS SELECT TO CHANGE TONER |
| 40145 |
73 service error |
| 40146 |
41.5 UNEXPECTED PAPER TYPE CHECK PAPER IN TRAY |
| 40150 |
Cartridge low |
| 40151 |
Toner cartridge out |
| 40152 |
Drum cartridge out |
| 40158 |
10.xx.yy SUPPLY MEMORY ERROR |
| 40200 |
ORDER BLACK TONER |
| 40201 |
ORDER CYAN TONER |
| 40202 |
ORDER MAGENTA TONER |
| 40203 |
ORDER YELLOW TONER |
| 40204 |
ORDER IMAGE DRUM |
| 40205 |
ORDER BLACK DRUM |
| 40206 |
ORDER CYAN DRUM |
| 40207 |
ORDER MAGENTA DRUM |
| 40208 |
ORDER YELLOW DRUM |
| 40209 |
ORDER BLACK TONER |
| 40210 |
ORDER CYAN TONER |
| 40211 |
ORDER MAGENTA TONER |
| 40212 |
ORDER YELLOW TONER |
| 40213 |
ORDER TRANSPORT KIT |
| 40214 |
ORDER CLEANING KIT |
| 40215 |
ORDER TRANFER KIT |
| 40216 |
ORDER FUSER KIT |
| 40217 |
PERFORM PRINTER MAINTENANCE |
| 40218 |
ORDER SUPPLIES PAGES LEFT |
| 40300 |
REPLACE BLACK TONER |
| 40301 |
REPLACE CYAN TONER |
| 40302 |
REPLACE MAGENTA TONER |
| 40303 |
REPLACE YELLOW TONER |
| 40304 |
REPLACE IMAGE DRUM |
| 40305 |
REPLACE BLACK DRUM |
| 40306 |
REPLACE CYAN DRUM |
| 40307 |
REPLACE MAGENTA DRUM |
| 40308 |
REPLACE YELLOW DRUM |
| 40309 |
REPLACE BLACK CARTRIDGE |
| 40310 |
REPLACE CYAN CARTRIDGE |
| 40311 |
REPLACE MAGENTA CARTRIDGE |
| 40312 |
REPLACE YELLOW CARTRIDGE |
| 40313 |
REPLACE TRANSPORT KIT |
| 40314 |
REPLACE CLEANING KIT |
| 40315 |
REPLACE TRANFER KIT |
| 40316 |
REPLACE FUSER KIT |
| 40317 |
PERFORM PRINTER MAINTENANCE |
| 40318 |
REPLACE SUPPLIES |
| 40400 |
INSTALL BLACK TONER |
| 40401 |
INSTALL CYAN TONER |
| 40402 |
INSTALL MAGENTA TONER |
| 40403 |
INSTALL YELLOW TONER |
| 40404 |
INSTALL IMAGE DRUM |
| 40405 |
INSTALL BLACK DRUM |
| 40406 |
INSTALL CYAN DRUM |
| 40407 |
INSTALL MAGENTA DRUM |
| 40408 |
INSTALL YELLOW DRUM |
| 40409 |
INSTALL BLACK CARTRIDGE |
| 40410 |
INSTALL CYAN CARTRIDGE |
| 40411 |
INSTALL MAGENTA CARTRIDGE |
| 40412 |
INSTALL YELLOW CARTRIDGE |
| 40413 |
INSTALL TRANSPORT KIT |
| 40414 |
INSTALL CLEANING KIT |
| 40415 |
INSTALL TRANFER KIT |
| 40416 |
INSTALL FUSER KIT |
| 40417 |
PERFORM PRINTER MAINTENANCE |
| 40418 |
INSTALL SUPPLIES |
| 40500 |
INSTALL BLACK TONER |
| 40501 |
INSTALL CYAN TONER |
| 40502 |
INSTALL MAGENTA TONER |
| 40503 |
INSTALL YELLOW TONER |
| 40504 |
INSTALL IMAGE DRUM |
| 40505 |
INSTALL BLACK DRUM |
| 40506 |
INSTALL CYAN DRUM |
| 40507 |
INSTALL MAGENTA DRUM |
| 40508 |
INSTALL YELLOW DRUM |
| 40509 |
INSTALL BLACK CARTRIDGE |
| 40510 |
INSTALL CYAN CARTRIDGE |
| 40511 |
INSTALL MAGENTA CARTRIDGE |
| 40512 |
INSTALL YELLOW CARTRIDGE |
| 40513 |
INSTALL TRANSPORT KIT |
| 40514 |
INSTALL CLEANING KIT |
| 40515 |
INSTALL TRANFER KIT |
| 40516 |
INSTALL FUSER KIT |
| 40517 |
PERFORM PRINTER MAINTENANCE |
| 40518 |
INSTALL SUPPLIES |
| 40600 |
INSTALL BLACK TONER |
| 4060 |
INSTALL CYAN TONER |
| 406 |
INSTALL MAGENTA TONER |
| 406 |
INSTALL YELLOW TONER |
| 4060 |
INSTALL IMAGE DRUM |
| 406 |
INSTALL BLACK DRUM |
| 4060 |
INSTALL CYAN DRUM |
| 406 |
INSTALL MAGENTA DRUM |
| 406 |
INSTALL YELLOW DRUM |
| 406 |
INSTALL BLACK CARTRIDGE |
| 406 |
INSTALL CYAN CARTRIDGE |
| 406 |
INSTALL MAGENTA CARTRIDGE |
| 406 |
INSTALL YELLOW CARTRIDGE |
| 40613 |
INSTALL TRANSPORT KIT |
| 40614 |
INSTALL CLEANING KIT |
| 40615 |
INSTALL TRANFER KIT |
| 40616 |
INSTALL FUSER KIT |
| 40617 |
PERFORM PRINTER MAINTENANCE |
| 40618 |
INSTALL SUPPLIES |
| 40700 |
NON-HP Cartridge Installed |
| 40701 |
T2 Roller missing |
| 40702 |
Croller out |
| 40703 |
Croller missing |
| 40704 |
REMOVE SEALING TAPE |
| 40705 |
E-label cartridge error |
| 40800 |
ORDER BLACK TONER DAYS LEFT |
| 40801 |
ORDER CYAN TONER DAYS LEFT |
| 40802 |
ORDER MAGENTA TONER DAYS LEFT |
| 40803 |
ORDER YELLOW TONER DAYS LEFT |
| 40804 |
ORDER BLACK CARTRIDGE DAYS LEFT |
| 40805 |
ORDER CYAN CARTRIDGE DAYS LEFT |
| 40806 |
ORDER MAGENTA CARTRIDGE DAYS LEFT |
| 40807 |
ORDER YELLOW CARTRIDGE DAYS LEFT |
| 40808 |
ORDER SUPPLIES DAYS LEFT |
| 40900 |
REPLACE BLACK TONER |
| 40901 |
REPLACE CYAN TONER |
| 40902 |
REPLACE MAGENTA TONER |
| 40903 |
REPLACE YELLOW TONER |
| 40904 |
REPLACE BLACK CARTRIDGE |
| 40905 |
REPLACE CYAN CARTRIDGE |
| 40906 |
REPLACE MAGENTA CARTRIDGE |
| 40907 |
REPLACE YELLOW CARTRIDGE |
| 40908 |
REPLACE SUPPLIES |
| * This is not an error. The printer is waiting for data. |
Foreground paper-loading messages (41xyy)
Foreground paper-loading messages are sent when one of the print-media input sources is out of media and no other input source is available that is loaded with the correct paper size. When this occurs, the printer goes offline until someone loads paper.
The messages are in the format 41xyy. The following tables list the X and Y values for these messages. For example, 41303 is a foreground paper-loading message that indicates that the user should load the LC tray with legal-size paper.
Table 29. Tray codes for foreground paper-loading messages
| X = tray code | Tray |
| 0 |
Multi-Purpose Tray or Envelope Tray |
| 1 |
Manual Feed |
| 2 |
PC Tray or Universal Tray2 |
| 3 |
LC Tray or Universal Tray3 |
| 4 |
EE Tray or Envelope Feeder |
| 5 |
Any HCI Tray |
| 9 |
All Trays Empty |
Table 30. Media codes for foreground paper-loading messages
| YY = media= media code | Media size |
| 00 |
Unknown Paper |
| 01 |
Unknown Envelope |
| 02 |
Letter Paper |
| 03 |
Legal Paper |
| 04 |
A4 Paper |
| 05 |
Executive Paper |
| 06 |
Ledger Paper |
| 07 |
A3 Paper |
| 08 |
COM10 Envelope |
| 09 |
Monarch Envelope |
| 10 |
C5 Envelope |
| 11 |
DL Envelope |
| 12 |
Japan B4 Paper |
| 13 |
Japan B5 Paper |
| 14 |
B5 Envelope |
| 15 |
Custom Media Paper |
| 16 |
J-Postcard (or JB4 paper—HP LaserJet 6P, HP LaserJet 2100) |
| 17 |
J-Round-trip Postcard (or JB5 paper— HP LaserJet 6P, HP LaserJet 2100) |
| 18 |
A5 Paper (or JPostcard—HP LaserJet 6P |
| 19 |
Letter-R Paper (or JDoublePostCard— HP LaserJet 6P, HP LaserJet 2100) |
| 20 |
A4-R Paper (or A5 Paper—HP LaserJet 6P, HP LaserJet 2100) |
| 21 |
A5-R Paper |
| 22 |
Japan B5-R Paper |
| 23 |
Exec-R Paper |
| 24 |
A6 Paper |
| 25 |
Foolscap Paper |
| 26 |
Japan B6 Paper |
Jam messages (LaserJet 5Si/5SiMx only) (42xyy)
These messages are in the format 42xyy, where x is the number of jammed pages that need to be cleared and yy is the location of the jam that was detected. The following table lists the y values for these messages. For example, 42203 indicates that two pages are jammed in the fuser output.
Table 31. Jam messages
| Y = Jam location | Tray |
| 00 |
Non-specific jam |
| 01 |
Paper feed 1, paper-late jam |
| 02 |
Paper feed 2, paper-late jam |
| 03 |
Fuser output, paper-late jam |
| 04 |
Fuser output, paper-stopped jam |
| 05 |
Face down output, paper-late jam |
| 06 |
Face down output, paper-stopped jam |
| 07 |
2-Sided turnaround, paper-late jam |
| 08 |
2-Sided turnaround, paper-stopped jam |
| 09 |
2-Sided path, paper-late jam |
| 10 |
2-Sided path, paper-stopped jam |
| 11 |
External input device paper jam |
| 12 |
External output device paper jam |
| 13 |
Fuser accordion jam |
| 14 |
Fuser accordion jam |
| 15 |
Printer could not auto-eject page |
Optional (external) paper-handling device messages (43xyy)
This category contains error messages that are related to any optional external paper-handling devices.
The messages are in the format 43xyy, where x is the number of the paper-handling device and yy is the error code.
Table 32. Optional (external) paper-handling device messages
| x = Device | Paper handling device |
| 1 |
First device attached to PHC |
| 2 |
Second device attached to PHC |
| 3 |
Third device attached to PHC |
| 4 |
Fourth device attached to PHC |
| 5 |
Fifth device attached to PHC |
Table 33. Optional (external) paper-handling device messages
| yy = Code | Error code |
| 01 |
Unable to communicate with the PHC |
| 02 |
Out of sequence packet |
| 03 |
Bad transaction |
| 04 |
Invalid status bits |
| 05 |
Invalid status code |
| 06 |
Invalid device specified |
| 07 |
Invalid tray specified |
| 08 |
Invalid bin specified |
| 09 |
Invalid number of special purpose bytes |
| 10 |
Invalid number of NVEE bytes |
| 11 |
General PHC malfunction |
| 12 |
Bad PHC RAM |
| 13 |
PHC ROM checksum error |
| 14 |
Faulty PHC FIFO |
| 15 |
PHC cannot communicate with device(s) |
| 16 |
PHC never ready during initialization |
| 17 |
FIFO empty when expecting data |
| 18 |
FIFO full when tray to send data |
| 19 |
Invalid page ACK (formatter not expecting a page ACK) |
| 20 |
Page ACK timeout |
| 21 |
Inconsistent paper size |
| 22 |
Wrong page ACK |
| 23 |
Device(s) never ready during installation |
| 24 |
Negative ACK of ready tray |
LaserJet 4000 / 5000 series jam messages (44xyy)
This category contains unsolicited status error messages that relate to jams (for the HP LaserJet 4000 and 5000 series printers only). The messages are in the format 44xyy, where x is the number of sheets in the printer, and yy is the location of the jammed sheet.
Table 34. HP LaserJet 4000 and 5000 series jam messages
| x | Description |
| 0 – 9 |
Number of jammed sheets |
Table 35. Jam location codes for HP LaserJet 4000 and 5000 series jam messages
| yy | Jam location |
| 00 |
Paper jam in unknown location |
| 01 |
Paper jam in the paper input area |
| 02 |
Paper jam in the paper output area (may need to open rear door of printer) |
| 03 |
Paper jam underneath the top cover. Remove toner cartridge to clear. |
| 04 |
Paper jam in the duplexer |
| 05 |
Paper jam in the duplex front cover area |
| 06 |
Paper jam in the face down output area |
| 07 |
Paper jam in the front door area |
| 08 |
Paper jam in the left door area |
| 09 |
Paper jam in the right door area |
| 10 |
Paper jam in the transfer belt area |
| 11 |
Paper jam in the fuser area |
| 12 |
Paper jam in the top bin area |
| 13 |
Paper jam in the tray 1 area |
| 14 |
Paper jam in the tray x area |
| 15 |
Paper jam in the paper path |
| 16 |
Paper jam in the duplex path |
| 17 |
Paper jam in the top cover area |
| 18 |
Paper jam in the open door |
| 19 |
Paper jam in the lower right door area |
| 20 |
Paper jam in the upper left door area |
PJL semantic errors (27xxx)
This group of status codes denote PJL semantic errors. As much as possible of the command is is used, depending on the current configuration of the printer.
Table 24. PJL semantic errors
| Status code | Display string or code meaning |
| 27001 |
Generic semantic error. |
| 27002 |
EOJ command is encountered without a previously matching JOB command. An EOJ command does not have a matching JOB command if the number of valid EOJ commands that is received is greater than the number of valid JOB commands received. |
| 27003 |
Password protected—attempted to change NVRAM value when a password is set and the job is not a secure PJL job. |
| 27004 |
Cannot modify the value of a read-only variable. |
| 27005 |
Can only use DEFAULT with this variable; cannot use SET. |
| 27006 |
Attempted to pass a NULL string to a command or command option that requires the string to contain at least one character. |
| 27007 |
Attempted to DEFAULT a variable which can only be SET. |
Auto-continuable conditions (30xxx)
This list describes the set of PJL error codes and the corresponding control-panel-display strings for auto-continuable conditions. If no action is taken, the device automatically continues if auto-continue is set to true (except for when it encounters 30035 and 30036 errors).
Table 25. Auto-continuable conditions
| Status code | Display string or code meaning |
| 30010* |
STATUS BUFFER OVERFLOW |
| 30016 |
20 MEM OVERFLOW or 20 MEMORY OVERFLOW DATA LOST or 20 INSUFFICIENT MEMORY, PRESS GO KEY |
| 30017 |
21 PRINT OVERRUN or 21 PRINT OVERRUN DATA LOST or 21 PAGE TOO COMPLEX |
| 30018 |
40 ERROR or 40.1 HP MIO 1 ERROR or 40.2 HP MIO 2 ERROR or 40 SER IO ERROR |
| 30027 |
22 I/O CONFIG ERROR or 22 SER IO ERROR 22 HP MIO 1 IO ERROR CHECK SETUP or 22 HP MIO 2 IO ERROR CHECK SETUP or 22 PARALLEL IO ERROR CHECK SETUP |
| 30034 |
41.x ERROR or 41.3 PAPER ERROR |
| 30035 |
68 ERROR CHECK CONFIGURATION or 68 NVRAM ERROR, SETTINGS NOT SAVED |
| 30036 |
68 SERVICE or 68 NVRAM FULL CHECK CONFIGURATION or 68 NVRAM ERROR, SETTINGS NOT SAVED |
| 30072 |
49 REMOVE PAGE |
| 30076 |
PERSONALITY MEMORY OVERFLOW/ OUT OF MEMORY |
| 30094 |
41.1 GENERAL MISPRINT ERROR |
| 30095 |
41.2 BEAM DETECT MALFUNCTION |
| 30096 |
41.3 IMPROPER PAPER SIZE or 41.3 UNEXPECTED PAPER SIZE |
| 30097 |
41.4 NO VIDEO SYNC |
| 30098 |
41.5 NOISY VIDEO SYNC REQ SIGNAL |
| 30099 |
INVALID INPUT SOURCE |
| 30100 |
INVALID OUTPUT DESTINATION |
| 30101 |
BINDING AGENT OUT OF SUPPLIES |
| 30102 |
BINDING AGENT MEDIA MISALIGNMENT |
| 30103 |
BINDING AGENT MEDIA CAPACITY EXCEEDED |
| 30104 |
EXTERNAL INPUT DEVICE PAPER PATH ERROR |
| 30105 |
EXTERNAL OUTPUT DEVICE PAPER PATH ERROR |
| 30106 |
EXTERNAL INPUT DEVICE OPERATIONAL ERROR |
| 30107 |
EXTERNAL OUTPUT DEVICE OPERATIONAL ERROR |
| 30108 |
40 HP MIO ERROR, PRESS GO KEY |
| 30109 |
40 BAD SERIAL DATA FORMAT, PRESS GO KEY |
| 30110 |
22 HP MIO ERROR, PRESS GO KEY |
| 30111 |
22 PARALLEL IO ERROR, PRESS GO KEY |
| 30112 |
22 SERIAL IO ERROR, PRESS GO KEY |
| 30113 |
STOPPING CHECK LAST PAGE |
| 30114 |
PRESS SELECT TO CANCEL JOB |
| 30119 |
MEDIA FEED ERROR |
| * If you are creating software programs for the HP LaserJet 4 and 5 printer families, see “Printer Status Readback” in the “HP LaserJet 4 and 5 Printer Family Comments” section in Appendix A of the Printer Job Language Technical Reference Manual. |
PJL file system errors (32xxx)
This list describes the set of error codes for the PJL file system.
Table 26. PJL file system errors
| Status code | Display string or code meaning |
| 32000 |
General error |
| 32001 |
Volume not available |
| 32002 |
Disk full |
| 32003 |
File not found |
| 32004 |
No free file descriptors |
| 32005 |
Invalid number of bytes |
| 32006 |
File already exists |
| 32007 |
Illegal name |
| 32008 |
Cannot delete root |
| 32009 |
File operation attempted on a directory |
| 32010 |
Directory operation attempted on a file |
| 32011 |
Not the same volume |
| 32012 |
Read only |
| 32013 |
Directory full |
| 32014 |
Directory not empty |
| 32015 |
Bad disk |
| 32016 |
No label |
| 32017 |
Invalid parameter |
| 32018 |
No contiguous space |
| 32019 |
Cannot change root |
| 32020 |
File Descriptor obsolete |
| 32021 |
Deleted |
| 32022 |
No block device |
| 32023 |
Bad seek |
| 32024 |
Internal error |
| 32025 |
Write only |
| 32026 |
Write protected |
| 32027 |
No filename |
| 32051 |
End of directory |
| 32052 |
No file system |
| 32053 |
No memory |
| 32054 |
Volume name out of range |
| 32055 |
Bad FS |
| 32056 |
Hardware failure |
| 32064 |
Access denied |
Potential operator intervention conditions (35xxx)
This list describes the set of PJL error codes and the corresponding control-panel display strings for conditions where operator intervention might be required. The message “online” appears and the product continues to operate, possibly with reduced functionality. Data might be lost.
Table 27. Potential operator intervention conditions
| Status code | Display string or code meaning |
| 35028 |
EIO DISK NOT FUNCTIONAL |
| 35029 |
W1 IMAGE ADAPT or IMAGE ASSIST or MEMORY LOW, PAGE SIMPLIFIED |
| 35030 |
WA JOB ALTERED |
| 35031 |
W2 INVALID PERS or REQUESTED LANGUAGE NOT AVAILABLE |
| 35032 |
WL WARNINGS LOST |
| 35037 |
W3 JOB ABORTED or CANCELING JOB or INSUFFICIENT MEMORY, JOB CLEARED |
| 35039 |
W9 JOB 600/LTR |
| 35040 |
W0 JOB 600/A4 |
| 35041 |
W8 JOB 600/OFF |
| 35042* |
W7 JOB 300/LGL |
| 35043* |
W5 JOB 300/LTR |
| 35044* |
W6 JOB 300/A4 |
| 35045* |
W4 JOB 300/OFF |
| 35073 |
WM CHK MEM CNFIG or MEMORY SETTINGS CHANGED |
| 35074 |
WM MEM CNFIG N/A |
| 35075 |
USER MAINTENANCE REQUESTED |
| 35076 |
WM personality MEM FULL or XXXX MEMORY FULL, STORED DATA LOST |
| 35078 |
Entered powersave mode (00 POWERSAVE) or POWERSAVE ON |
| 35081 |
WM JOB 300 |
| 35082 |
WD DISK NOT INIT or Volume 0 NOT INIT (Volume 0 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35083 |
Volume 0 FAILURE (Volume 0 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35084 |
WM JOB 600/LGL |
| 35085 |
WM JOB 600/A3 |
| 35086 |
WM JOB 600/11x17 |
| 35087* |
WM JOB 300/A3 |
| 35088* |
WM JOB 300/11x17 |
| 35115 |
Volume 1 NOT INIT (Volume 1 is not initialized. Volume 1 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35116 |
Volume 1 FAILURE (Volume 1 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35117 |
Volume 2 NOT INIT (Volume 2 is not initialized. Volume 2 is indicated as DISK, FLASH, or RAMDISK, as appropriate.) |
| 35118 |
Volume 2 FAILURE (Volume 2 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35138 |
Unable to mopy job |
| 35139 |
Unable to mopy job |
| 35140 |
Unable to mopy job |
| 35141 |
Unable to store job |
| * For some printers, the WM JOB 300 message (35081) might be used instead. |
Operator intervention conditions (40xxx)
This list describes the set of PJL error codes and the corresponding control-panel display strings for conditions where operator intervention is required. Printing cannot continue until the condition is addressed.
Table 28. Operator intervention conditions
| Status code | Display string or code meaning |
| 40000* |
SLEEP MODE (STANDBY) |
| 40005 |
Cartridge error during align cartridges (or reading setup sheet—Designjet) |
| 40010 |
14 NO EP CART or INSTALL TONER CARTRIDGE or no electrical contact with one or more ink cartridges (Designjet) |
| 40011 |
Using ink cartridges (Designjet) |
| 40013 |
SUPPLY MEMORY ERROR |
| 40019 |
REMOVE PAPER FROM [bin name] |
| 40020 |
NO MICR TONER or INSTALL MICR TONER CARTRIDGE |
| 40021 |
12 PRINTER OPEN or NO EP CART or CLOSE PRINTER COVER (or lower lever or lower window—Designjet) |
| 40022 |
13 PAPER JAM or REMOVE PAPER JAM |
| 40024 |
FE CARTRIDGE |
| 40025 |
Device needs attention |
| 40026 |
PC INSTALL or INSTALL TRAY 2 |
| 40026 |
For ELK BN |
| 40038 |
16 LOW TONER or TONER LOW or TONER LOW, PRESS GO KEY |
| 40039 |
Cartridge authorization status |
| 40046 |
FI INSERT CART |
| 40047 |
FR REMOVE CART |
| 40048 |
[PJL OPMSG] |
| 40049 |
[PJL STMSG] |
| 40050 |
50 SERVICE or 50 FUSER ERROR, CYCLE POWER |
| 40051 |
51 ERROR or 51 PRINTER ERROR, CYCLE POWER |
| 40052 |
52 ERROR or 52 PRINTER ERROR, CYCLE POWER |
| 40053 |
53-xy-zz ERROR |
| 40054 |
54 ERROR |
| 40055 |
55 ERROR |
| 40056 |
56 ERROR |
| 40057 |
57 SERVICE or 57 MOTOR FAILURE, CALL SERVICE |
| 40058 |
58 SERVICE or FAN MOTOR FAILURE, CALL SERVICE |
| 40059 |
59 ERROR |
| 40060 |
60 ERROR |
| 40061 |
61.x SERVICE |
| 40062 |
62.x SERVICE |
| 40063 |
63 SERVICE |
| 40064 |
64 SERVICE or PRINTER ERROR, CYCLE POWER |
| 40065 |
65 SERVICE |
| 40066 |
External paper-handling device failure |
| 40067 |
67 SERVICE |
| 40068 |
69 SERVICE |
| 40069 |
70 ERROR |
| 40070 |
71 ERROR |
| 40071 |
72 SERVICE |
| 40079 |
PRINTER MANUALLY TAKEN OFFLINE or OFFLINE or FORMFEEDING or SERVICE MODE or 00 OFFLINE |
| 40080 |
EE INCOMPATIBLE or LC INCOMPATIBLE |
| 40083 |
FS DISK FAILURE or 311.1.1 DISK FAILURE or Volume 0 FAILURE (Volume 0 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 40089 |
BAD OPTIONAL TRAY CONNECTION |
| 40089 |
For ELK BN |
| 40090 |
INCOMPATIBLE ENVELOPE FEEDER INSTALLED |
| 40091 |
Duplexer cord error |
| 40092 |
81 SERVICE (XXX) |
| 40093 |
REMOVE DUPLEX JAM |
| 40096 |
41.3 UNEXPECTED PAPER SIZE CHECK PAPER IN TRAY |
| 40099 |
56.1 ERROR PRESS SELECT KEY |
| 40100 |
56.2 ERROR PRESS SELECT KEY |
| 40101 |
FINISHER OUT OF BINDING AGENT |
| 40102 |
FINISHER ALIGN ERROR [BIN NAME] |
| 40103 |
FINISH LIMIT REACHED [BIN NAME] |
| 40104 |
INPUT DEVICE FEED PATH OPEN |
| 40105 |
OUTPUT DEVICE DELIVERY PATH OPEN |
| 40106 |
INPUT OPERATION ERROR X.YY |
| 40107 |
OUTPUT OPERATION ERROR X.YY |
| 40108 |
66.xx.yy EXTERNAL DEVICE FAILURE |
| 40116 |
Volume 1 FAILURE (Failure on Volume 1. Volume 1 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 40118 |
Volume 2 FAILURE (Failure on Volume 2. Volume 2 is indicated as DISK, FLASH, or RAMDISK, as appropriate.) |
| 40119 |
PAPER MISFEED |
| 40120 |
Open face-up output bin |
| 40121 |
Cannot duplex closer rear bin |
| 40122 |
Duplexer must be installed |
| 40123 |
Duplexer error, remove duplexer |
| 40124 |
Bad duplexer connection |
| 40128 |
DRUM ERROR REPLACE DRUM KIT |
| 40129 |
DRUM LIFE OUT REPLACE DRUM KIT |
| 40130 |
DRUM LIFE LOW REPLACE DRUM KIT |
| 40131 |
TRANSFER KIT OUT REPLACE KIT |
| 40132 |
TRANSFER KIT LOW REPLACE KIT |
| 40137 |
BAD ENV FEEDER CONNECTION |
| 40141 |
WASTE TONER FULL REPLACE DRUM KIT |
| 40142 |
INSTALL DRUM KIT |
| 40143 |
REINSTALL TRANSFER BELT |
| 40144 |
PRESS GO TO PRINT PRESS SELECT TO CHANGE TONER |
| 40145 |
73 service error |
| 40146 |
41.5 UNEXPECTED PAPER TYPE CHECK PAPER IN TRAY |
| 40150 |
Cartridge low |
| 40151 |
Toner cartridge out |
| 40152 |
Drum cartridge out |
| 40158 |
10.xx.yy SUPPLY MEMORY ERROR |
| 40200 |
ORDER BLACK TONER |
| 40201 |
ORDER CYAN TONER |
| 40202 |
ORDER MAGENTA TONER |
| 40203 |
ORDER YELLOW TONER |
| 40204 |
ORDER IMAGE DRUM |
| 40205 |
ORDER BLACK DRUM |
| 40206 |
ORDER CYAN DRUM |
| 40207 |
ORDER MAGENTA DRUM |
| 40208 |
ORDER YELLOW DRUM |
| 40209 |
ORDER BLACK TONER |
| 40210 |
ORDER CYAN TONER |
| 40211 |
ORDER MAGENTA TONER |
| 40212 |
ORDER YELLOW TONER |
| 40213 |
ORDER TRANSPORT KIT |
| 40214 |
ORDER CLEANING KIT |
| 40215 |
ORDER TRANFER KIT |
| 40216 |
ORDER FUSER KIT |
| 40217 |
PERFORM PRINTER MAINTENANCE |
| 40218 |
ORDER SUPPLIES PAGES LEFT |
| 40300 |
REPLACE BLACK TONER |
| 40301 |
REPLACE CYAN TONER |
| 40302 |
REPLACE MAGENTA TONER |
| 40303 |
REPLACE YELLOW TONER |
| 40304 |
REPLACE IMAGE DRUM |
| 40305 |
REPLACE BLACK DRUM |
| 40306 |
REPLACE CYAN DRUM |
| 40307 |
REPLACE MAGENTA DRUM |
| 40308 |
REPLACE YELLOW DRUM |
| 40309 |
REPLACE BLACK CARTRIDGE |
| 40310 |
REPLACE CYAN CARTRIDGE |
| 40311 |
REPLACE MAGENTA CARTRIDGE |
| 40312 |
REPLACE YELLOW CARTRIDGE |
| 40313 |
REPLACE TRANSPORT KIT |
| 40314 |
REPLACE CLEANING KIT |
| 40315 |
REPLACE TRANFER KIT |
| 40316 |
REPLACE FUSER KIT |
| 40317 |
PERFORM PRINTER MAINTENANCE |
| 40318 |
REPLACE SUPPLIES |
| 40400 |
INSTALL BLACK TONER |
| 40401 |
INSTALL CYAN TONER |
| 40402 |
INSTALL MAGENTA TONER |
| 40403 |
INSTALL YELLOW TONER |
| 40404 |
INSTALL IMAGE DRUM |
| 40405 |
INSTALL BLACK DRUM |
| 40406 |
INSTALL CYAN DRUM |
| 40407 |
INSTALL MAGENTA DRUM |
| 40408 |
INSTALL YELLOW DRUM |
| 40409 |
INSTALL BLACK CARTRIDGE |
| 40410 |
INSTALL CYAN CARTRIDGE |
| 40411 |
INSTALL MAGENTA CARTRIDGE |
| 40412 |
INSTALL YELLOW CARTRIDGE |
| 40413 |
INSTALL TRANSPORT KIT |
| 40414 |
INSTALL CLEANING KIT |
| 40415 |
INSTALL TRANFER KIT |
| 40416 |
INSTALL FUSER KIT |
| 40417 |
PERFORM PRINTER MAINTENANCE |
| 40418 |
INSTALL SUPPLIES |
| 40500 |
INSTALL BLACK TONER |
| 40501 |
INSTALL CYAN TONER |
| 40502 |
INSTALL MAGENTA TONER |
| 40503 |
INSTALL YELLOW TONER |
| 40504 |
INSTALL IMAGE DRUM |
| 40505 |
INSTALL BLACK DRUM |
| 40506 |
INSTALL CYAN DRUM |
| 40507 |
INSTALL MAGENTA DRUM |
| 40508 |
INSTALL YELLOW DRUM |
| 40509 |
INSTALL BLACK CARTRIDGE |
| 40510 |
INSTALL CYAN CARTRIDGE |
| 40511 |
INSTALL MAGENTA CARTRIDGE |
| 40512 |
INSTALL YELLOW CARTRIDGE |
| 40513 |
INSTALL TRANSPORT KIT |
| 40514 |
INSTALL CLEANING KIT |
| 40515 |
INSTALL TRANFER KIT |
| 40516 |
INSTALL FUSER KIT |
| 40517 |
PERFORM PRINTER MAINTENANCE |
| 40518 |
INSTALL SUPPLIES |
| 40600 |
INSTALL BLACK TONER |
| 4060 |
INSTALL CYAN TONER |
| 406 |
INSTALL MAGENTA TONER |
| 406 |
INSTALL YELLOW TONER |
| 4060 |
INSTALL IMAGE DRUM |
| 406 |
INSTALL BLACK DRUM |
| 4060 |
INSTALL CYAN DRUM |
| 406 |
INSTALL MAGENTA DRUM |
| 406 |
INSTALL YELLOW DRUM |
| 406 |
INSTALL BLACK CARTRIDGE |
| 406 |
INSTALL CYAN CARTRIDGE |
| 406 |
INSTALL MAGENTA CARTRIDGE |
| 406 |
INSTALL YELLOW CARTRIDGE |
| 40613 |
INSTALL TRANSPORT KIT |
| 40614 |
INSTALL CLEANING KIT |
| 40615 |
INSTALL TRANFER KIT |
| 40616 |
INSTALL FUSER KIT |
| 40617 |
PERFORM PRINTER MAINTENANCE |
| 40618 |
INSTALL SUPPLIES |
| 40700 |
NON-HP Cartridge Installed |
| 40701 |
T2 Roller missing |
| 40702 |
Croller out |
| 40703 |
Croller missing |
| 40704 |
REMOVE SEALING TAPE |
| 40705 |
E-label cartridge error |
| 40800 |
ORDER BLACK TONER DAYS LEFT |
| 40801 |
ORDER CYAN TONER DAYS LEFT |
| 40802 |
ORDER MAGENTA TONER DAYS LEFT |
| 40803 |
ORDER YELLOW TONER DAYS LEFT |
| 40804 |
ORDER BLACK CARTRIDGE DAYS LEFT |
| 40805 |
ORDER CYAN CARTRIDGE DAYS LEFT |
| 40806 |
ORDER MAGENTA CARTRIDGE DAYS LEFT |
| 40807 |
ORDER YELLOW CARTRIDGE DAYS LEFT |
| 40808 |
ORDER SUPPLIES DAYS LEFT |
| 40900 |
REPLACE BLACK TONER |
| 40901 |
REPLACE CYAN TONER |
| 40902 |
REPLACE MAGENTA TONER |
| 40903 |
REPLACE YELLOW TONER |
| 40904 |
REPLACE BLACK CARTRIDGE |
| 40905 |
REPLACE CYAN CARTRIDGE |
| 40906 |
REPLACE MAGENTA CARTRIDGE |
| 40907 |
REPLACE YELLOW CARTRIDGE |
| 40908 |
REPLACE SUPPLIES |
| * This is not an error. The printer is waiting for data. |
Foreground paper-loading messages (41xyy)
Foreground paper-loading messages are sent when one of the print-media input sources is out of media and no other input source is available that is loaded with the correct paper size. When this occurs, the printer goes offline until someone loads paper.
The messages are in the format 41xyy. The following tables list the X and Y values for these messages. For example, 41303 is a foreground paper-loading message that indicates that the user should load the LC tray with legal-size paper.
Table 29. Tray codes for foreground paper-loading messages
| X = tray code | Tray |
| 0 |
Multi-Purpose Tray or Envelope Tray |
| 1 |
Manual Feed |
| 2 |
PC Tray or Universal Tray2 |
| 3 |
LC Tray or Universal Tray3 |
| 4 |
EE Tray or Envelope Feeder |
| 5 |
Any HCI Tray |
| 9 |
All Trays Empty |
Table 30. Media codes for foreground paper-loading messages
| YY = media= media code | Media size |
| 00 |
Unknown Paper |
| 01 |
Unknown Envelope |
| 02 |
Letter Paper |
| 03 |
Legal Paper |
| 04 |
A4 Paper |
| 05 |
Executive Paper |
| 06 |
Ledger Paper |
| 07 |
A3 Paper |
| 08 |
COM10 Envelope |
| 09 |
Monarch Envelope |
| 10 |
C5 Envelope |
| 11 |
DL Envelope |
| 12 |
Japan B4 Paper |
| 13 |
Japan B5 Paper |
| 14 |
B5 Envelope |
| 15 |
Custom Media Paper |
| 16 |
J-Postcard (or JB4 paper—HP LaserJet 6P, HP LaserJet 2100) |
| 17 |
J-Round-trip Postcard (or JB5 paper— HP LaserJet 6P, HP LaserJet 2100) |
| 18 |
A5 Paper (or JPostcard—HP LaserJet 6P |
| 19 |
Letter-R Paper (or JDoublePostCard— HP LaserJet 6P, HP LaserJet 2100) |
| 20 |
A4-R Paper (or A5 Paper—HP LaserJet 6P, HP LaserJet 2100) |
| 21 |
A5-R Paper |
| 22 |
Japan B5-R Paper |
| 23 |
Exec-R Paper |
| 24 |
A6 Paper |
| 25 |
Foolscap Paper |
| 26 |
Japan B6 Paper |
Jam messages (LaserJet 5Si/5SiMx only) (42xyy)
These messages are in the format 42xyy, where x is the number of jammed pages that need to be cleared and yy is the location of the jam that was detected. The following table lists the y values for these messages. For example, 42203 indicates that two pages are jammed in the fuser output.
Table 31. Jam messages
| Y = Jam location | Tray |
| 00 |
Non-specific jam |
| 01 |
Paper feed 1, paper-late jam |
| 02 |
Paper feed 2, paper-late jam |
| 03 |
Fuser output, paper-late jam |
| 04 |
Fuser output, paper-stopped jam |
| 05 |
Face down output, paper-late jam |
| 06 |
Face down output, paper-stopped jam |
| 07 |
2-Sided turnaround, paper-late jam |
| 08 |
2-Sided turnaround, paper-stopped jam |
| 09 |
2-Sided path, paper-late jam |
| 10 |
2-Sided path, paper-stopped jam |
| 11 |
External input device paper jam |
| 12 |
External output device paper jam |
| 13 |
Fuser accordion jam |
| 14 |
Fuser accordion jam |
| 15 |
Printer could not auto-eject page |
Optional (external) paper-handling device messages (43xyy)
This category contains error messages that are related to any optional external paper-handling devices.
The messages are in the format 43xyy, where x is the number of the paper-handling device and yy is the error code.
Table 32. Optional (external) paper-handling device messages
| x = Device | Paper handling device |
| 1 |
First device attached to PHC |
| 2 |
Second device attached to PHC |
| 3 |
Third device attached to PHC |
| 4 |
Fourth device attached to PHC |
| 5 |
Fifth device attached to PHC |
Table 33. Optional (external) paper-handling device messages
| yy = Code | Error code |
| 01 |
Unable to communicate with the PHC |
| 02 |
Out of sequence packet |
| 03 |
Bad transaction |
| 04 |
Invalid status bits |
| 05 |
Invalid status code |
| 06 |
Invalid device specified |
| 07 |
Invalid tray specified |
| 08 |
Invalid bin specified |
| 09 |
Invalid number of special purpose bytes |
| 10 |
Invalid number of NVEE bytes |
| 11 |
General PHC malfunction |
| 12 |
Bad PHC RAM |
| 13 |
PHC ROM checksum error |
| 14 |
Faulty PHC FIFO |
| 15 |
PHC cannot communicate with device(s) |
| 16 |
PHC never ready during initialization |
| 17 |
FIFO empty when expecting data |
| 18 |
FIFO full when tray to send data |
| 19 |
Invalid page ACK (formatter not expecting a page ACK) |
| 20 |
Page ACK timeout |
| 21 |
Inconsistent paper size |
| 22 |
Wrong page ACK |
| 23 |
Device(s) never ready during installation |
| 24 |
Negative ACK of ready tray |
LaserJet 4000 / 5000 series jam messages (44xyy)
This category contains unsolicited status error messages that relate to jams (for the HP LaserJet 4000 and 5000 series printers only). The messages are in the format 44xyy, where x is the number of sheets in the printer, and yy is the location of the jammed sheet.
Table 34. HP LaserJet 4000 and 5000 series jam messages
| x | Description |
| 0 – 9 |
Number of jammed sheets |
Table 35. Jam location codes for HP LaserJet 4000 and 5000 series jam messages
| yy | Jam location |
| 00 |
Paper jam in unknown location |
| 01 |
Paper jam in the paper input area |
| 02 |
Paper jam in the paper output area (may need to open rear door of printer) |
| 03 |
Paper jam underneath the top cover. Remove toner cartridge to clear. |
| 04 |
Paper jam in the duplexer |
| 05 |
Paper jam in the duplex front cover area |
| 06 |
Paper jam in the face down output area |
| 07 |
Paper jam in the front door area |
| 08 |
Paper jam in the left door area |
| 09 |
Paper jam in the right door area |
| 10 |
Paper jam in the transfer belt area |
| 11 |
Paper jam in the fuser area |
| 12 |
Paper jam in the top bin area |
| 13 |
Paper jam in the tray 1 area |
| 14 |
Paper jam in the tray x area |
| 15 |
Paper jam in the paper path |
| 16 |
Paper jam in the duplex path |
| 17 |
Paper jam in the top cover area |
| 18 |
Paper jam in the open door |
| 19 |
Paper jam in the lower right door area |
| 20 |
Paper jam in the upper left door area |
Auto-continuable conditions (30xxx)
This list describes the set of PJL error codes and the corresponding control-panel-display strings for auto-continuable conditions. If no action is taken, the device automatically continues if auto-continue is set to true (except for when it encounters 30035 and 30036 errors).
Table 25. Auto-continuable conditions
| Status code | Display string or code meaning |
| 30010* |
STATUS BUFFER OVERFLOW |
| 30016 |
20 MEM OVERFLOW or 20 MEMORY OVERFLOW DATA LOST or 20 INSUFFICIENT MEMORY, PRESS GO KEY |
| 30017 |
21 PRINT OVERRUN or 21 PRINT OVERRUN DATA LOST or 21 PAGE TOO COMPLEX |
| 30018 |
40 ERROR or 40.1 HP MIO 1 ERROR or 40.2 HP MIO 2 ERROR or 40 SER IO ERROR |
| 30027 |
22 I/O CONFIG ERROR or 22 SER IO ERROR 22 HP MIO 1 IO ERROR CHECK SETUP or 22 HP MIO 2 IO ERROR CHECK SETUP or 22 PARALLEL IO ERROR CHECK SETUP |
| 30034 |
41.x ERROR or 41.3 PAPER ERROR |
| 30035 |
68 ERROR CHECK CONFIGURATION or 68 NVRAM ERROR, SETTINGS NOT SAVED |
| 30036 |
68 SERVICE or 68 NVRAM FULL CHECK CONFIGURATION or 68 NVRAM ERROR, SETTINGS NOT SAVED |
| 30072 |
49 REMOVE PAGE |
| 30076 |
PERSONALITY MEMORY OVERFLOW/ OUT OF MEMORY |
| 30094 |
41.1 GENERAL MISPRINT ERROR |
| 30095 |
41.2 BEAM DETECT MALFUNCTION |
| 30096 |
41.3 IMPROPER PAPER SIZE or 41.3 UNEXPECTED PAPER SIZE |
| 30097 |
41.4 NO VIDEO SYNC |
| 30098 |
41.5 NOISY VIDEO SYNC REQ SIGNAL |
| 30099 |
INVALID INPUT SOURCE |
| 30100 |
INVALID OUTPUT DESTINATION |
| 30101 |
BINDING AGENT OUT OF SUPPLIES |
| 30102 |
BINDING AGENT MEDIA MISALIGNMENT |
| 30103 |
BINDING AGENT MEDIA CAPACITY EXCEEDED |
| 30104 |
EXTERNAL INPUT DEVICE PAPER PATH ERROR |
| 30105 |
EXTERNAL OUTPUT DEVICE PAPER PATH ERROR |
| 30106 |
EXTERNAL INPUT DEVICE OPERATIONAL ERROR |
| 30107 |
EXTERNAL OUTPUT DEVICE OPERATIONAL ERROR |
| 30108 |
40 HP MIO ERROR, PRESS GO KEY |
| 30109 |
40 BAD SERIAL DATA FORMAT, PRESS GO KEY |
| 30110 |
22 HP MIO ERROR, PRESS GO KEY |
| 30111 |
22 PARALLEL IO ERROR, PRESS GO KEY |
| 30112 |
22 SERIAL IO ERROR, PRESS GO KEY |
| 30113 |
STOPPING CHECK LAST PAGE |
| 30114 |
PRESS SELECT TO CANCEL JOB |
| 30119 |
MEDIA FEED ERROR |
| * If you are creating software programs for the HP LaserJet 4 and 5 printer families, see “Printer Status Readback” in the “HP LaserJet 4 and 5 Printer Family Comments” section in Appendix A of the Printer Job Language Technical Reference Manual. |
PJL file system errors (32xxx)
This list describes the set of error codes for the PJL file system.
Table 26. PJL file system errors
| Status code | Display string or code meaning |
| 32000 |
General error |
| 32001 |
Volume not available |
| 32002 |
Disk full |
| 32003 |
File not found |
| 32004 |
No free file descriptors |
| 32005 |
Invalid number of bytes |
| 32006 |
File already exists |
| 32007 |
Illegal name |
| 32008 |
Cannot delete root |
| 32009 |
File operation attempted on a directory |
| 32010 |
Directory operation attempted on a file |
| 32011 |
Not the same volume |
| 32012 |
Read only |
| 32013 |
Directory full |
| 32014 |
Directory not empty |
| 32015 |
Bad disk |
| 32016 |
No label |
| 32017 |
Invalid parameter |
| 32018 |
No contiguous space |
| 32019 |
Cannot change root |
| 32020 |
File Descriptor obsolete |
| 32021 |
Deleted |
| 32022 |
No block device |
| 32023 |
Bad seek |
| 32024 |
Internal error |
| 32025 |
Write only |
| 32026 |
Write protected |
| 32027 |
No filename |
| 32051 |
End of directory |
| 32052 |
No file system |
| 32053 |
No memory |
| 32054 |
Volume name out of range |
| 32055 |
Bad FS |
| 32056 |
Hardware failure |
| 32064 |
Access denied |
Potential operator intervention conditions (35xxx)
This list describes the set of PJL error codes and the corresponding control-panel display strings for conditions where operator intervention might be required. The message “online” appears and the product continues to operate, possibly with reduced functionality. Data might be lost.
Table 27. Potential operator intervention conditions
| Status code | Display string or code meaning |
| 35028 |
EIO DISK NOT FUNCTIONAL |
| 35029 |
W1 IMAGE ADAPT or IMAGE ASSIST or MEMORY LOW, PAGE SIMPLIFIED |
| 35030 |
WA JOB ALTERED |
| 35031 |
W2 INVALID PERS or REQUESTED LANGUAGE NOT AVAILABLE |
| 35032 |
WL WARNINGS LOST |
| 35037 |
W3 JOB ABORTED or CANCELING JOB or INSUFFICIENT MEMORY, JOB CLEARED |
| 35039 |
W9 JOB 600/LTR |
| 35040 |
W0 JOB 600/A4 |
| 35041 |
W8 JOB 600/OFF |
| 35042* |
W7 JOB 300/LGL |
| 35043* |
W5 JOB 300/LTR |
| 35044* |
W6 JOB 300/A4 |
| 35045* |
W4 JOB 300/OFF |
| 35073 |
WM CHK MEM CNFIG or MEMORY SETTINGS CHANGED |
| 35074 |
WM MEM CNFIG N/A |
| 35075 |
USER MAINTENANCE REQUESTED |
| 35076 |
WM personality MEM FULL or XXXX MEMORY FULL, STORED DATA LOST |
| 35078 |
Entered powersave mode (00 POWERSAVE) or POWERSAVE ON |
| 35081 |
WM JOB 300 |
| 35082 |
WD DISK NOT INIT or Volume 0 NOT INIT (Volume 0 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35083 |
Volume 0 FAILURE (Volume 0 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35084 |
WM JOB 600/LGL |
| 35085 |
WM JOB 600/A3 |
| 35086 |
WM JOB 600/11x17 |
| 35087* |
WM JOB 300/A3 |
| 35088* |
WM JOB 300/11x17 |
| 35115 |
Volume 1 NOT INIT (Volume 1 is not initialized. Volume 1 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35116 |
Volume 1 FAILURE (Volume 1 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35117 |
Volume 2 NOT INIT (Volume 2 is not initialized. Volume 2 is indicated as DISK, FLASH, or RAMDISK, as appropriate.) |
| 35118 |
Volume 2 FAILURE (Volume 2 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 35138 |
Unable to mopy job |
| 35139 |
Unable to mopy job |
| 35140 |
Unable to mopy job |
| 35141 |
Unable to store job |
| * For some printers, the WM JOB 300 message (35081) might be used instead. |
Operator intervention conditions (40xxx)
This list describes the set of PJL error codes and the corresponding control-panel display strings for conditions where operator intervention is required. Printing cannot continue until the condition is addressed.
Table 28. Operator intervention conditions
| Status code | Display string or code meaning |
| 40000* |
SLEEP MODE (STANDBY) |
| 40005 |
Cartridge error during align cartridges (or reading setup sheet—Designjet) |
| 40010 |
14 NO EP CART or INSTALL TONER CARTRIDGE or no electrical contact with one or more ink cartridges (Designjet) |
| 40011 |
Using ink cartridges (Designjet) |
| 40013 |
SUPPLY MEMORY ERROR |
| 40019 |
REMOVE PAPER FROM [bin name] |
| 40020 |
NO MICR TONER or INSTALL MICR TONER CARTRIDGE |
| 40021 |
12 PRINTER OPEN or NO EP CART or CLOSE PRINTER COVER (or lower lever or lower window—Designjet) |
| 40022 |
13 PAPER JAM or REMOVE PAPER JAM |
| 40024 |
FE CARTRIDGE |
| 40025 |
Device needs attention |
| 40026 |
PC INSTALL or INSTALL TRAY 2 |
| 40026 |
For ELK BN |
| 40038 |
16 LOW TONER or TONER LOW or TONER LOW, PRESS GO KEY |
| 40039 |
Cartridge authorization status |
| 40046 |
FI INSERT CART |
| 40047 |
FR REMOVE CART |
| 40048 |
[PJL OPMSG] |
| 40049 |
[PJL STMSG] |
| 40050 |
50 SERVICE or 50 FUSER ERROR, CYCLE POWER |
| 40051 |
51 ERROR or 51 PRINTER ERROR, CYCLE POWER |
| 40052 |
52 ERROR or 52 PRINTER ERROR, CYCLE POWER |
| 40053 |
53-xy-zz ERROR |
| 40054 |
54 ERROR |
| 40055 |
55 ERROR |
| 40056 |
56 ERROR |
| 40057 |
57 SERVICE or 57 MOTOR FAILURE, CALL SERVICE |
| 40058 |
58 SERVICE or FAN MOTOR FAILURE, CALL SERVICE |
| 40059 |
59 ERROR |
| 40060 |
60 ERROR |
| 40061 |
61.x SERVICE |
| 40062 |
62.x SERVICE |
| 40063 |
63 SERVICE |
| 40064 |
64 SERVICE or PRINTER ERROR, CYCLE POWER |
| 40065 |
65 SERVICE |
| 40066 |
External paper-handling device failure |
| 40067 |
67 SERVICE |
| 40068 |
69 SERVICE |
| 40069 |
70 ERROR |
| 40070 |
71 ERROR |
| 40071 |
72 SERVICE |
| 40079 |
PRINTER MANUALLY TAKEN OFFLINE or OFFLINE or FORMFEEDING or SERVICE MODE or 00 OFFLINE |
| 40080 |
EE INCOMPATIBLE or LC INCOMPATIBLE |
| 40083 |
FS DISK FAILURE or 311.1.1 DISK FAILURE or Volume 0 FAILURE (Volume 0 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 40089 |
BAD OPTIONAL TRAY CONNECTION |
| 40089 |
For ELK BN |
| 40090 |
INCOMPATIBLE ENVELOPE FEEDER INSTALLED |
| 40091 |
Duplexer cord error |
| 40092 |
81 SERVICE (XXX) |
| 40093 |
REMOVE DUPLEX JAM |
| 40096 |
41.3 UNEXPECTED PAPER SIZE CHECK PAPER IN TRAY |
| 40099 |
56.1 ERROR PRESS SELECT KEY |
| 40100 |
56.2 ERROR PRESS SELECT KEY |
| 40101 |
FINISHER OUT OF BINDING AGENT |
| 40102 |
FINISHER ALIGN ERROR [BIN NAME] |
| 40103 |
FINISH LIMIT REACHED [BIN NAME] |
| 40104 |
INPUT DEVICE FEED PATH OPEN |
| 40105 |
OUTPUT DEVICE DELIVERY PATH OPEN |
| 40106 |
INPUT OPERATION ERROR X.YY |
| 40107 |
OUTPUT OPERATION ERROR X.YY |
| 40108 |
66.xx.yy EXTERNAL DEVICE FAILURE |
| 40116 |
Volume 1 FAILURE (Failure on Volume 1. Volume 1 is indicated as DISK, FLASH, or RAMDISK, as appropriate) |
| 40118 |
Volume 2 FAILURE (Failure on Volume 2. Volume 2 is indicated as DISK, FLASH, or RAMDISK, as appropriate.) |
| 40119 |
PAPER MISFEED |
| 40120 |
Open face-up output bin |
| 40121 |
Cannot duplex closer rear bin |
| 40122 |
Duplexer must be installed |
| 40123 |
Duplexer error, remove duplexer |
| 40124 |
Bad duplexer connection |
| 40128 |
DRUM ERROR REPLACE DRUM KIT |
| 40129 |
DRUM LIFE OUT REPLACE DRUM KIT |
| 40130 |
DRUM LIFE LOW REPLACE DRUM KIT |
| 40131 |
TRANSFER KIT OUT REPLACE KIT |
| 40132 |
TRANSFER KIT LOW REPLACE KIT |
| 40137 |
BAD ENV FEEDER CONNECTION |
| 40141 |
WASTE TONER FULL REPLACE DRUM KIT |
| 40142 |
INSTALL DRUM KIT |
| 40143 |
REINSTALL TRANSFER BELT |
| 40144 |
PRESS GO TO PRINT PRESS SELECT TO CHANGE TONER |
| 40145 |
73 service error |
| 40146 |
41.5 UNEXPECTED PAPER TYPE CHECK PAPER IN TRAY |
| 40150 |
Cartridge low |
| 40151 |
Toner cartridge out |
| 40152 |
Drum cartridge out |
| 40158 |
10.xx.yy SUPPLY MEMORY ERROR |
| 40200 |
ORDER BLACK TONER |
| 40201 |
ORDER CYAN TONER |
| 40202 |
ORDER MAGENTA TONER |
| 40203 |
ORDER YELLOW TONER |
| 40204 |
ORDER IMAGE DRUM |
| 40205 |
ORDER BLACK DRUM |
| 40206 |
ORDER CYAN DRUM |
| 40207 |
ORDER MAGENTA DRUM |
| 40208 |
ORDER YELLOW DRUM |
| 40209 |
ORDER BLACK TONER |
| 40210 |
ORDER CYAN TONER |
| 40211 |
ORDER MAGENTA TONER |
| 40212 |
ORDER YELLOW TONER |
| 40213 |
ORDER TRANSPORT KIT |
| 40214 |
ORDER CLEANING KIT |
| 40215 |
ORDER TRANFER KIT |
| 40216 |
ORDER FUSER KIT |
| 40217 |
PERFORM PRINTER MAINTENANCE |
| 40218 |
ORDER SUPPLIES PAGES LEFT |
| 40300 |
REPLACE BLACK TONER |
| 40301 |
REPLACE CYAN TONER |
| 40302 |
REPLACE MAGENTA TONER |
| 40303 |
REPLACE YELLOW TONER |
| 40304 |
REPLACE IMAGE DRUM |
| 40305 |
REPLACE BLACK DRUM |
| 40306 |
REPLACE CYAN DRUM |
| 40307 |
REPLACE MAGENTA DRUM |
| 40308 |
REPLACE YELLOW DRUM |
| 40309 |
REPLACE BLACK CARTRIDGE |
| 40310 |
REPLACE CYAN CARTRIDGE |
| 40311 |
REPLACE MAGENTA CARTRIDGE |
| 40312 |
REPLACE YELLOW CARTRIDGE |
| 40313 |
REPLACE TRANSPORT KIT |
| 40314 |
REPLACE CLEANING KIT |
| 40315 |
REPLACE TRANFER KIT |
| 40316 |
REPLACE FUSER KIT |
| 40317 |
PERFORM PRINTER MAINTENANCE |
| 40318 |
REPLACE SUPPLIES |
| 40400 |
INSTALL BLACK TONER |
| 40401 |
INSTALL CYAN TONER |
| 40402 |
INSTALL MAGENTA TONER |
| 40403 |
INSTALL YELLOW TONER |
| 40404 |
INSTALL IMAGE DRUM |
| 40405 |
INSTALL BLACK DRUM |
| 40406 |
INSTALL CYAN DRUM |
| 40407 |
INSTALL MAGENTA DRUM |
| 40408 |
INSTALL YELLOW DRUM |
| 40409 |
INSTALL BLACK CARTRIDGE |
| 40410 |
INSTALL CYAN CARTRIDGE |
| 40411 |
INSTALL MAGENTA CARTRIDGE |
| 40412 |
INSTALL YELLOW CARTRIDGE |
| 40413 |
INSTALL TRANSPORT KIT |
| 40414 |
INSTALL CLEANING KIT |
| 40415 |
INSTALL TRANFER KIT |
| 40416 |
INSTALL FUSER KIT |
| 40417 |
PERFORM PRINTER MAINTENANCE |
| 40418 |
INSTALL SUPPLIES |
| 40500 |
INSTALL BLACK TONER |
| 40501 |
INSTALL CYAN TONER |
| 40502 |
INSTALL MAGENTA TONER |
| 40503 |
INSTALL YELLOW TONER |
| 40504 |
INSTALL IMAGE DRUM |
| 40505 |
INSTALL BLACK DRUM |
| 40506 |
INSTALL CYAN DRUM |
| 40507 |
INSTALL MAGENTA DRUM |
| 40508 |
INSTALL YELLOW DRUM |
| 40509 |
INSTALL BLACK CARTRIDGE |
| 40510 |
INSTALL CYAN CARTRIDGE |
| 40511 |
INSTALL MAGENTA CARTRIDGE |
| 40512 |
INSTALL YELLOW CARTRIDGE |
| 40513 |
INSTALL TRANSPORT KIT |
| 40514 |
INSTALL CLEANING KIT |
| 40515 |
INSTALL TRANFER KIT |
| 40516 |
INSTALL FUSER KIT |
| 40517 |
PERFORM PRINTER MAINTENANCE |
| 40518 |
INSTALL SUPPLIES |
| 40600 |
INSTALL BLACK TONER |
| 4060 |
INSTALL CYAN TONER |
| 406 |
INSTALL MAGENTA TONER |
| 406 |
INSTALL YELLOW TONER |
| 4060 |
INSTALL IMAGE DRUM |
| 406 |
INSTALL BLACK DRUM |
| 4060 |
INSTALL CYAN DRUM |
| 406 |
INSTALL MAGENTA DRUM |
| 406 |
INSTALL YELLOW DRUM |
| 406 |
INSTALL BLACK CARTRIDGE |
| 406 |
INSTALL CYAN CARTRIDGE |
| 406 |
INSTALL MAGENTA CARTRIDGE |
| 406 |
INSTALL YELLOW CARTRIDGE |
| 40613 |
INSTALL TRANSPORT KIT |
| 40614 |
INSTALL CLEANING KIT |
| 40615 |
INSTALL TRANFER KIT |
| 40616 |
INSTALL FUSER KIT |
| 40617 |
PERFORM PRINTER MAINTENANCE |
| 40618 |
INSTALL SUPPLIES |
| 40700 |
NON-HP Cartridge Installed |
| 40701 |
T2 Roller missing |
| 40702 |
Croller out |
| 40703 |
Croller missing |
| 40704 |
REMOVE SEALING TAPE |
| 40705 |
E-label cartridge error |
| 40800 |
ORDER BLACK TONER DAYS LEFT |
| 40801 |
ORDER CYAN TONER DAYS LEFT |
| 40802 |
ORDER MAGENTA TONER DAYS LEFT |
| 40803 |
ORDER YELLOW TONER DAYS LEFT |
| 40804 |
ORDER BLACK CARTRIDGE DAYS LEFT |
| 40805 |
ORDER CYAN CARTRIDGE DAYS LEFT |
| 40806 |
ORDER MAGENTA CARTRIDGE DAYS LEFT |
| 40807 |
ORDER YELLOW CARTRIDGE DAYS LEFT |
| 40808 |
ORDER SUPPLIES DAYS LEFT |
| 40900 |
REPLACE BLACK TONER |
| 40901 |
REPLACE CYAN TONER |
| 40902 |
REPLACE MAGENTA TONER |
| 40903 |
REPLACE YELLOW TONER |
| 40904 |
REPLACE BLACK CARTRIDGE |
| 40905 |
REPLACE CYAN CARTRIDGE |
| 40906 |
REPLACE MAGENTA CARTRIDGE |
| 40907 |
REPLACE YELLOW CARTRIDGE |
| 40908 |
REPLACE SUPPLIES |
| * This is not an error. The printer is waiting for data. |
Foreground paper-loading messages (41xyy)
Foreground paper-loading messages are sent when one of the print-media input sources is out of media and no other input source is available that is loaded with the correct paper size. When this occurs, the printer goes offline until someone loads paper.
The messages are in the format 41xyy. The following tables list the X and Y values for these messages. For example, 41303 is a foreground paper-loading message that indicates that the user should load the LC tray with legal-size paper.
Table 29. Tray codes for foreground paper-loading messages
| X = tray code | Tray |
| 0 |
Multi-Purpose Tray or Envelope Tray |
| 1 |
Manual Feed |
| 2 |
PC Tray or Universal Tray2 |
| 3 |
LC Tray or Universal Tray3 |
| 4 |
EE Tray or Envelope Feeder |
| 5 |
Any HCI Tray |
| 9 |
All Trays Empty |
Table 30. Media codes for foreground paper-loading messages
| YY = media= media code | Media size |
| 00 |
Unknown Paper |
| 01 |
Unknown Envelope |
| 02 |
Letter Paper |
| 03 |
Legal Paper |
| 04 |
A4 Paper |
| 05 |
Executive Paper |
| 06 |
Ledger Paper |
| 07 |
A3 Paper |
| 08 |
COM10 Envelope |
| 09 |
Monarch Envelope |
| 10 |
C5 Envelope |
| 11 |
DL Envelope |
| 12 |
Japan B4 Paper |
| 13 |
Japan B5 Paper |
| 14 |
B5 Envelope |
| 15 |
Custom Media Paper |
| 16 |
J-Postcard (or JB4 paper—HP LaserJet 6P, HP LaserJet 2100) |
| 17 |
J-Round-trip Postcard (or JB5 paper— HP LaserJet 6P, HP LaserJet 2100) |
| 18 |
A5 Paper (or JPostcard—HP LaserJet 6P |
| 19 |
Letter-R Paper (or JDoublePostCard— HP LaserJet 6P, HP LaserJet 2100) |
| 20 |
A4-R Paper (or A5 Paper—HP LaserJet 6P, HP LaserJet 2100) |
| 21 |
A5-R Paper |
| 22 |
Japan B5-R Paper |
| 23 |
Exec-R Paper |
| 24 |
A6 Paper |
| 25 |
Foolscap Paper |
| 26 |
Japan B6 Paper |
Jam messages (LaserJet 5Si/5SiMx only) (42xyy)
These messages are in the format 42xyy, where x is the number of jammed pages that need to be cleared and yy is the location of the jam that was detected. The following table lists the y values for these messages. For example, 42203 indicates that two pages are jammed in the fuser output.
Table 31. Jam messages
| Y = Jam location | Tray |
| 00 |
Non-specific jam |
| 01 |
Paper feed 1, paper-late jam |
| 02 |
Paper feed 2, paper-late jam |
| 03 |
Fuser output, paper-late jam |
| 04 |
Fuser output, paper-stopped jam |
| 05 |
Face down output, paper-late jam |
| 06 |
Face down output, paper-stopped jam |
| 07 |
2-Sided turnaround, paper-late jam |
| 08 |
2-Sided turnaround, paper-stopped jam |
| 09 |
2-Sided path, paper-late jam |
| 10 |
2-Sided path, paper-stopped jam |
| 11 |
External input device paper jam |
| 12 |
External output device paper jam |
| 13 |
Fuser accordion jam |
| 14 |
Fuser accordion jam |
| 15 |
Printer could not auto-eject page |
Optional (external) paper-handling device messages (43xyy)
This category contains error messages that are related to any optional external paper-handling devices.
The messages are in the format 43xyy, where x is the number of the paper-handling device and yy is the error code.
Table 32. Optional (external) paper-handling device messages
| x = Device | Paper handling device |
| 1 |
First device attached to PHC |
| 2 |
Second device attached to PHC |
| 3 |
Third device attached to PHC |
| 4 |
Fourth device attached to PHC |
| 5 |
Fifth device attached to PHC |
Table 33. Optional (external) paper-handling device messages
| yy = Code | Error code |
| 01 |
Unable to communicate with the PHC |
| 02 |
Out of sequence packet |
| 03 |
Bad transaction |
| 04 |
Invalid status bits |
| 05 |
Invalid status code |
| 06 |
Invalid device specified |
| 07 |
Invalid tray specified |
| 08 |
Invalid bin specified |
| 09 |
Invalid number of special purpose bytes |
| 10 |
Invalid number of NVEE bytes |
| 11 |
General PHC malfunction |
| 12 |
Bad PHC RAM |
| 13 |
PHC ROM checksum error |
| 14 |
Faulty PHC FIFO |
| 15 |
PHC cannot communicate with device(s) |
| 16 |
PHC never ready during initialization |
| 17 |
FIFO empty when expecting data |
| 18 |
FIFO full when tray to send data |
| 19 |
Invalid page ACK (formatter not expecting a page ACK) |
| 20 |
Page ACK timeout |
| 21 |
Inconsistent paper size |
| 22 |
Wrong page ACK |
| 23 |
Device(s) never ready during installation |
| 24 |
Negative ACK of ready tray |
LaserJet 4000 / 5000 series jam messages (44xyy)
This category contains unsolicited status error messages that relate to jams (for the HP LaserJet 4000 and 5000 series printers only). The messages are in the format 44xyy, where x is the number of sheets in the printer, and yy is the location of the jammed sheet.
Table 34. HP LaserJet 4000 and 5000 series jam messages
| x | Description |
| 0 – 9 |
Number of jammed sheets |
Table 35. Jam location codes for HP LaserJet 4000 and 5000 series jam messages
| yy | Jam location |
| 00 |
Paper jam in unknown location |
| 01 |
Paper jam in the paper input area |
| 02 |
Paper jam in the paper output area (may need to open rear door of printer) |
| 03 |
Paper jam underneath the top cover. Remove toner cartridge to clear. |
| 04 |
Paper jam in the duplexer |
| 05 |
Paper jam in the duplex front cover area |
| 06 |
Paper jam in the face down output area |
| 07 |
Paper jam in the front door area |
| 08 |
Paper jam in the left door area |
| 09 |
Paper jam in the right door area |
| 10 |
Paper jam in the transfer belt area |
| 11 |
Paper jam in the fuser area |
| 12 |
Paper jam in the top bin area |
| 13 |
Paper jam in the tray 1 area |
| 14 |
Paper jam in the tray x area |
| 15 |
Paper jam in the paper path |
| 16 |
Paper jam in the duplex path |
| 17 |
Paper jam in the top cover area |
| 18 |
Paper jam in the open door |
| 19 |
Paper jam in the lower right door area |
| 20 |
Paper jam in the upper left door area |
Hardware errors (50xxx)
These status codes appear when a hardware problem exists but the printer is working well enough to send status messages.
Table 36. Hardware errors
| Status code | Display string or code meaning |
| 50000 |
General hardware failure |
| 50001 |
ROM or RAM error, ROM Checksum failed (or interface error [Designjet]) |
| 50002 |
RAM error, RAM test failed (or part malfunction [Designjet]) |
| 50003 |
Engine fuser error |
| 50004 |
Engine beam detect error |
| 50005 |
Engine scanner error |
| 50006 |
Engine fan error |
| 50007 |
Engine communications error |
| 50008 |
50.1 FUSER ERROR CYCLE POWER or LOW FUSER TEMPERATURE |
| 50009 |
50.2 FUSER ERROR CYCLE POWER or FUSER TOOK TOO LONG TO WARM UP |
| 50010 |
50.3 FUSER ERROR CYCLE POWER or FUSER TOO HOT |
| 50011 |
50.4 FUSER ERROR CYCLE POWER or BAD FUSER |
| 50012 |
51.1 ERROR PRESS SELECT KEY or BEAM DETECT MALFUNCTION |
| 50013 |
51.2 ERROR PRESS SELECT KEY or LASER MALFUNCTION |
| 50014 |
52.1 ERROR PRESS SELECT KEY or SCANNER STARTUP FAILURE |
| 50015 |
52.2 ERROR PRESS SELECT KEY or SCANNER ROTATION FAILURE |
| 50016 |
57.1 FAN FAILURE CALL SERVICE or FAN MOTOR 1 FAILURE |
| 50017 |
57.2 FAN FAILURE CALL SERVICE or FAN MOTOR 2 FAILURE |
| 50018 |
57.3 FAN FAILURE CALL SERVICE or FAN MOTOR 3 FAILURE |
| 50019 |
57.4 FAN FAILURE CALL SERVICE or FAN MOTOR 4 FAILURE |
| 50020 |
UPPER INPUT TRAY LIFTER MALFUNCTION |
| 50021 |
LOWER INPUT TRAY LIFTER MALFUNCTION |
| 50022 |
58.3 PRINTER ERROR CYCLE POWER or MULTIPURPOSE TRAY LIFTER MALFUNCTION |
| 50023 |
59.1 PRINTER ERROR CYCLE POWER or MAIN MOTOR STARTUP FAILURE |
| 50024 |
59.2 PRINTER ERROR CYCLE POWER or MAIN MOTOR ROTATION FAILURE |
| 50025 |
FINISHER MALFUNCTION [BIN NAME] or EXTERNAL BINDING DEVICE HAS A MALFUNCTION |
| 50026 |
DEVICE ERROR X.YY CYCLE POWER or AN EXTERNAL DEVICE HAS REPORTED A MALFUNCTION |
| 50027 |
DUPLEX ERROR CHECK DUPLEX UNIT or DUPLEX UNIT GUIDE FAILED AND REQUIRES SERVICE |
| 50028 |
55.XX ERROR PRESS SELECT KEY or COMMUNICATION FAILURE BETWEEN FORMATTER AND ENGINE |
| 50029 |
64 PRINTER ERROR CYCLE POWER or VIDEO DMA TRANSFER TIMED OUT |
| 50030 |
FAN MOTOR 5 FAILURE |
| 50031 |
FAN MOTOR 6 FAILURE |
| 50032 |
FAN MOTOR 7 FAILURE |
| 50033 |
FAN MOTOR 8 FAILURE |
| 50034 |
Bad fuser type |
| 50035 |
FAN MOTOR 9 FAILURE |
| 50036 |
57.A0 FAN FAILURE or FAN MOTOR 10 FAILURE |
| 50048 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50049 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50050 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50051 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50052 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50053 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50054 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50055 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50056 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50057 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50058 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50059 |
ETB speed control sensor out of range |
| 50060 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50061 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50062 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50063 |
XX.XX PRINTER ERROR, CYCLE POWER |
| 50064 |
Yellow misregistration out of range; no message |
| 50065 |
Magenta misregistration out of range; no message |
| 50066 |
Cyan misregistration out of range; no message |
| 50067 |
Black misregistration out of range; no message |
| 50068 |
Yellow density out of range |
| 50069 |
Magenta density out of range |
| 50070 |
Cyan density out of range |
| 50071 |
Black density out of range |
| 50072 |
Sensor out of range, drum phase yellow; no message |
| 50073 |
Sensor out of range, drum phase magenta; no message |
| 50074 |
Sensor out of range, drum phase cyan; no message |
| 50075 |
Sensor out of range, drum phase black; no message |
| 505xx |
Firmware error, power cycle |
| 50599 |
Processor error, power cycle |
Personality errors (55xxx)
These status codes indicate errors that are related to the printer personality settings.
Table 37. Personality errors
| Status code | Display string or code meaning |
| 55001 |
Generic language failure |
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